<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 115400539
Report Date: 01/14/2025
Date Signed: 01/14/2025 11:29:27 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/16/2024 and conducted by Evaluator Tammy Dutra
COMPLAINT CONTROL NUMBER: 13-CC-20241016081555
FACILITY NAME:STAFFORD, REBECCA FAMILY DAY CAREFACILITY NUMBER:
115400539
ADMINISTRATOR:STAFFORD, REBECCAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 934-5813
CITY:WILLOWSSTATE: CAZIP CODE:
95988
CAPACITY:14CENSUS: 4DATE:
01/14/2025
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Rebecca STIME COMPLETED:
11:35 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Provider does not ensure home is clean and orderly.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 1/14/25 at 11:15 am, Licensing Program Analyst (LPA) Tammy Dutra and Kayla Danielson conducted an unannounced complaint inspection and met with licensee Rebecca Stafford. It was alleged that provider does not ensure home is clean and orderly, specifically that home is cluttered and unsanitary.

The licensee was interviewed on 10/23/24 at 8:45am and stated that her house is a family child care home and children play with toys leaving them scattered throughout the day. Licensee indicated it would be very difficult to keep the home orderly while children are present and stated she has no issues with cleanliness.

Six parents were interviewed on 1/2/25, 1/3/25 and 1/8/25. P1, P2 and P4 indicated the house is clean but a bit cluttered. P3, P5 and P6 felt the home was clean and may be misjudged due to kids in care creating messes and scattering toys throughout the home. All parents indicated there is a cat rescue at the facility and indicated there are cat supplies stacked in the home to aid in their care.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20241016081555
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: STAFFORD, REBECCA FAMILY DAY CARE
FACILITY NUMBER: 115400539
VISIT DATE: 01/14/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
The facility was toured, and LPA’s observed toys scattered around the room and nicknacks throughout the house. The facility appeared clean but cluttered. Counter tops have crafts and flowers and other items stacked in the dining room.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the licensee Rebecca Stafford. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2