<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 115400539
Report Date: 05/28/2026
Date Signed: 05/28/2026 04:28:07 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/02/2026 and conducted by Evaluator Emily Curiel
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20260402084929
FACILITY NAME:STAFFORD, REBECCA FAMILY DAY CAREFACILITY NUMBER:
115400539
ADMINISTRATOR:STAFFORD, REBECCAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 934-5813
CITY:WILLOWSSTATE: CAZIP CODE:
95988
CAPACITY:14CENSUS: 9DATE:
05/28/2026
UNANNOUNCEDTIME BEGAN:
02:20 PM
MET WITH:Rebecca StaffordTIME COMPLETED:
02:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee did not ensure the facility was free of pests
Child bitten by bedbugs at the facility
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 5/27/26 at 2:20pm, Licensing Program Analysts (LPA) Emily Curiel and Tammy Dutra conducted an unannounced complaint inspection and met with licensee Rebecca Stafford. It was alleged that licensee did not ensure the facility was free of pests and a child was bitten by bed bugs at the facility.

On 4/9/26 Licensee Rebecca Stafford was interviewed. Stafford stated that they have not witnessed any bed bugs in the home. Stafford stated that one child in care has bug bites but no other children in care appear to have bug bites. Stafford stated that they and other family members in the home do not have bug bites. They stated that pest control comes one a year to spray for pests such as rodents.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Emily Curiel
LICENSING EVALUATOR SIGNATURE:

DATE: 05/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/27/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20260402084929
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: STAFFORD, REBECCA FAMILY DAY CARE
FACILITY NUMBER: 115400539
VISIT DATE: 05/28/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
 On 4/7/26, 5/21/26, and 5/27/26 six witnesses (W1-W6) were interviewed. One witness stated they witnessed a bedbug in the facility and their child was bitten by bedbugs while in Rebecca Stafford's care. The other witnesses stated they had not observed pests in the home. W5 stated they know what bed bug bites look like, but have not observed any bed bug bites on their children. W3, W4, and W6 stated that they have not observed bug bites on their children.

Child roster was reviewed

The allegations have been determined to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that occurred. Appeal rights were provided and exit interview conducted.

A Notice of Site Visit was provided and must remain posted for thirty days.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Emily Curiel
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2