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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 115404698
Report Date: 07/10/2025
Date Signed: 07/10/2025 02:18:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/10/2025 and conducted by Evaluator Bianca Mendez
COMPLAINT CONTROL NUMBER: 13-CC-20250310165646
FACILITY NAME:QUEZADA, MARIANA FAMILY CHILD CARE HOMEFACILITY NUMBER:
115404698
ADMINISTRATOR:QUEZADA, MARIANA & MARIBELFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 934-5939
CITY:WILLOWSSTATE: CAZIP CODE:
95988
CAPACITY:14CENSUS: 5DATE:
07/10/2025
UNANNOUNCEDTIME BEGAN:
01:56 PM
MET WITH:Mariana QuezadaTIME COMPLETED:
01:57 PM
ALLEGATION(S):
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Adult in home inappropriately touched a child in care.
INVESTIGATION FINDINGS:
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On 07/10/25 at 1:56pm, Licensing Program Analyst (LPA) Bianca Mendez conducted an unannounced complaint inspection for the purpose of delivering complaint findings and met with licensee Mariana Quezada. It was alleged that Adult (A1) in home inappropriately touched a child (C1) in care.
The above allegation was investigated by Melissa Bennett, Special Investigator for the Department of Social Services, Investigations Bureau.

Investigator Bennett interviewed licensee on 4/24/25 at 12:35pm. Licensee denied any knowledge of the allegation and stated she had no knowledge of A1 inappropriately touching a child in care. Licensee stated no daycare children were present when A1 was ever in the home and that A1 would only come to visit when no daycare children in care.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20250310165646
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: QUEZADA, MARIANA FAMILY CHILD CARE HOME
FACILITY NUMBER: 115404698
VISIT DATE: 07/10/2025
NARRATIVE
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Investigator Bennett interviewed adult (A1) on 4/24/25 and stated they would visit licensee’s home but was not involved with the daycare and denied being left alone with any of the children and denied ever inappropriately touching a daycare child.

Investigator Bennett interviewed adult (A2) on 4/24/25 and denied any knowledge of A1 being left alone with daycare children.
Investigator Bennett obtained and reviewed reports pertaining to the allegation. (C1) was interviewed on 3/10/25 and confirmed the allegation.

Investigator Bennet interviewed 3 additional daycare children (C2-C4) on 4/24/25, none of the children in care stated to have witnessed or have any knowledge of the allegation.

During today’s inspection, the facility was toured.LPA observed 5 children in care.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the licensee Mariana Quezada. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2025
LIC9099 (FAS) - (06/04)
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