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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 115407989
Report Date: 05/30/2023
Date Signed: 05/30/2023 01:50:49 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/15/2023 and conducted by Evaluator Bianca Mendez
COMPLAINT CONTROL NUMBER: 13-CC-20230215154849
FACILITY NAME:CORONA, AMELIA FAMILY CHILD CARE HOMEFACILITY NUMBER:
115407989
ADMINISTRATOR:CORONA, AMELIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 717-0077
CITY:ORLANDSTATE: CAZIP CODE:
95963
CAPACITY:14CENSUS: 7DATE:
05/30/2023
UNANNOUNCEDTIME BEGAN:
01:18 PM
MET WITH:Amelia CoronaTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Provider is absent from facility during operation hours
Minor is caring and supervising day care children
INVESTIGATION FINDINGS:
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On 5/26/23 at 1:18 pm Licensing Program Analyst (LPA) Mendez conducted a subsequent visit complaint for the purpose of delivering complaint findings and met with licensee Amelia Corona. It was alleged that provider is absent from facility during operation hours and minor is caring and supervising day care children.

The licensee was interviewed on 2/16/23 at 11:31am and stated that she is always present with the children during daycare hours and will have assistant cover if she has an appointment. Licensee also stated that there are no minors watching day children and her assistant is over the age of 18 and able to supervise the children. She stated that staff (S1) can stay with the children when she steps out and that S1 is qualified to supervise children.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/30/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20230215154849
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: CORONA, AMELIA FAMILY CHILD CARE HOME
FACILITY NUMBER: 115407989
VISIT DATE: 05/30/2023
NARRATIVE
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LPA interviewed staff (S1) on 2/16/23 and stated that licensee will call her when she needs assistance with children in care. S1 stated that licensee is always present in the home but if licensee has any appointments outside the home, then she will step in for licensee. S1 stated that they are CPR/First aid certified. S1 stated that there are no minors supervising children in care and S1 is available to support as needed.

LPA interviewed parents (P1-P5) on 2/17/23, 2/23/23 and 5/12/23. LPA addressed allegations and asked parents if the provider is absent during childcare hours in which 1 of 5 parents stated yes that licensee was not present during child care hours. 4 of 5 parents stated they have witnessed licensee present during drop off and pick hours.

LPA asked parents if they witnessed a minor caring for children during drop off and pick up in which 1 of 5 parents stated yes a minor was supervising children in care. 4 of 5 parents have witnessed licensee or and S1 present with children. LPA asked parents if they had concerns in regard to care in which 4 of 5 parents stated no.

During today’s inspection facility was toured. LPA observed 7 children napping in care.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/30/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2