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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 115407989
Report Date: 04/16/2024
Date Signed: 04/16/2024 02:18:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/17/2024 and conducted by Evaluator Bianca Mendez
COMPLAINT CONTROL NUMBER: 13-CC-20240117143319
FACILITY NAME:CORONA, AMELIA FAMILY CHILD CARE HOMEFACILITY NUMBER:
115407989
ADMINISTRATOR:CORONA, AMELIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 717-0077
CITY:ORLANDSTATE: CAZIP CODE:
95963
CAPACITY:14CENSUS: 4DATE:
04/16/2024
UNANNOUNCEDTIME BEGAN:
01:59 PM
MET WITH:Amelia CoronaTIME COMPLETED:
02:28 PM
ALLEGATION(S):
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Children in care were fed spoiled milk
Children in care were withheld food
Facility carpet is unsanitary
INVESTIGATION FINDINGS:
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On 4/16/24 at 1:59pm, Licensing Program Analyst (LPA) Bianca Mendez conducted an unannounced complaint inspection and met with licensee Amelia Corona. It was alleged that Children in care were fed spoiled milk, children in care were withheld food and facility carpet is unsanitary.

Licensee was interviewed on 1/24/24 at 8:47am and denied the follow allegations and stated that children were not given spoiled milk and that the milk given to children not expired. Licensee stated that they do not withhold food from children, parents have the option to bring food to their children or licensee will provide food for the children in care. Licensee stated that they clean the carpet in the living room and does have it washed.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20240117143319
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: CORONA, AMELIA FAMILY CHILD CARE HOME
FACILITY NUMBER: 115407989
VISIT DATE: 04/16/2024
NARRATIVE
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LPA interviewed was able to interview 3 of 5 children (C1-C3) on 1/18/24 and 2/26/24. LPA addressed the following allegations. 2 of 3 children stated yes there given spoiled milk. C1 stated that C1 and C2 were given cereal and milk but the milk was bitter. C1 stated that C1’s stomach was hurting C2 ate three spoons of their cereal. C2 stated they did not like the cereal because it was waxy and bitter. C2 stated that they did not finish their cereal. 2 of 3 children stated yes food was withheld from them. C1 stated that their parent had packed lunch for them, but they did not eat much from what was packed. C2 stated that they did not like the food, they were given maruchan (cup of noodles) soup and did not eat. C2 stated they had goldfish crackers. 2 of 3 children stated yes, the carpet at the facility was unsanitary. C1 and C2 stated that licensee’s dog vomited and peed on the carpet locating in the living room.

LPA interviewed witnesses (W1-W4) on 1/18/24, 1/22/24 and on 1/23/24. 3 of 4 witnesses stated no children were not fed spoiled milk. W1 stated that C1 and C2 had disclosed that that there were given spoiled milk at the licensee’s home. 3 of 4 witnesses stated no, food was not withheld from children. 4 of 4 witnesses stated no they did not witness the carpet in the facility.

On 1/24/24 LPA observed on milk in the fridge and checked the expiration date on the milk and LPAs smelled the milk and it did not smell spoiled neither did the milk look curdled. LPAs observed no visible stains in the living room carpet and no odors were detected.

During today’s visit facility was toured and LPA observed 4 children in care napping. On 4/16/24 LPA did not observe any stains on the carpet located in the living room.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2