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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 125000579
Report Date: 10/27/2021
Date Signed: 12/24/2021 08:40:27 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 101 GOLF COURSE DR. STE. A-230
ROHNERT PARK, CA 94928
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/25/2021 and conducted by Evaluator Christopher Arnhold
PUBLIC
COMPLAINT CONTROL NUMBER: 21-AS-20211025162155
FACILITY NAME:TIMBER RIDGE AT EUREKAFACILITY NUMBER:
125000579
ADMINISTRATOR:FARNUM, ERICAFACILITY TYPE:
740
ADDRESS:2740 TIMBER RIDGE LANETELEPHONE:
(707) 443-3000
CITY:EUREKASTATE: CAZIP CODE:
95503
CAPACITY:75CENSUS: DATE:
10/27/2021
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Larona Farnum and Winnie MerebTIME COMPLETED:
12:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not seek timely medical for resident in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
**Amended** LPA amended 9099 to correct the allegation above. Nothing was changed in the body of this document. Signature scanned over from licensee for change. At approximately 8:30AM, Licensing Program Analyst (LPA) Chris Arnhold arrived to this facility unannounced, to conduct an investigation into the above allegation. LPA met with Administrator Winne Mereb and Licensee Larona Farnum, interviewed staff, toured the facility and reviewed records. The incident was in regards to a resident being found on the floor of their bathroom, unresponsive. Facility contacted emergency personnel immediately and Hospice was notified. Resident was pronounced deceased at the facility. LPA reviewed resident call log history. Response times ranged from under 1 minute to 8 minutes. Facility followed regulation and notified all responible parties as required by regulation.
This agency has investigated the above allegation. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Bethany MoellersTELEPHONE: (707) 588-5040
LICENSING EVALUATOR NAME: Christopher ArnholdTELEPHONE: (707) 588-5084
LICENSING EVALUATOR SIGNATURE:

DATE: 10/27/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/27/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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