125000579-1-20-2026-21-AS-KMOA-DR7PXW-20260211104301

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 125000579
Report Date: 01/20/2026
Date Signed: 01/20/2026 01:46:09 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/09/2025 and conducted by Evaluator Christopher Arnhold

COMPLAINT CONTROL NUMBER: 21-AS-20251209100316

FACILITY NAME:	TIMBER RIDGE AT EUREKA		FACILITY NUMBER:	125000579
ADMINISTRATOR:	FARNUM, LARONA		FACILITY TYPE:	740
ADDRESS:	2740 TIMBER RIDGE LANE		TELEPHONE:	(707) 443-3000
CITY:	EUREKA	STATE: CA	ZIP CODE:	95503
CAPACITY:	75	CENSUS: 57	DATE:	01/20/2026
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Larona Farnum		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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Personal rights
Staff are mismanaging residents medication
Facility staff did no meet residents hygiene needs resulting in infections

INVESTIGATION FINDINGS:

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At approximately 11:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to conduct an investigation into the above allegation. LPA met with Executive Director Larona Farnum, interviewed staff and reviewed records. Based on interviews conducted and records reviewed, LPA did not find evidence to support the above allegations. LPA interviewed staff regarding any mistreatment of residents or moving them without consent. There were no reports of misconduct by staff. LPA reviewed physician orders and centrally stored medication records. LPA observed medication has been given as ordered. LPA reviewed resident shower schedules and interviewed staff regarding showering practices. Residents receive showers at least twice weekly and when needed. When a resident refuses a shower, staff will attempt several more times throughout the day to ensure residents hygeine is supported. LPA did not find evidence that an infection was caused due to lack of hygeine care.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Kimberley Mota
LICENSING EVALUATOR NAME: Christopher Arnhold
LICENSING EVALUATOR SIGNATURE:	DATE: 01/20/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/20/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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