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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 125401041
Report Date: 07/22/2025
Date Signed: 07/22/2025 04:36:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/29/2025 and conducted by Evaluator Kiriko Lynch
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20250429113412
FACILITY NAME:LITTLE PEOPLE'S CORNER PRESCHOOL/DAYCAREFACILITY NUMBER:
125401041
ADMINISTRATOR:PAUL, LISAFACILITY TYPE:
850
ADDRESS:3844 WALNUT DRIVE #CTELEPHONE:
(707) 445-0339
CITY:EUREKASTATE: CAZIP CODE:
95503
CAPACITY:44CENSUS: 21DATE:
07/22/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Shirley HarperTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Lack of supervision resulted in sexual touching between children

Staff are not preventing child from injuring other children
INVESTIGATION FINDINGS:
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On 07/22/2025 at 10 a.m., Licensing Program Analysts (LPA) Kiriko Lynch and Noah Wheeler visited the center for the purpose of a complaint investigation visit. It was alleged lack of supervision resulted in sexual touching between children, specifically one alleged incident when three children were in the restroom at the same time without staff present. It was also alleged staff are not preventing child from injuring other children, specifically an alleged series of incidents when two children were allowed to hit and tease one child on multiple occasions without staff intervening. On 05/06/2025, LPAs interviewed owner/licensee Lisa Paul, and she stated children are supervised while using the restroom and no child has been inappropriately touched by another child at the facility, while in the restroom or otherwise. She stated the incident never happened at the facility, and denied the allegation. She also stated staff always intervene when a child hits another child, and separate the children as needed, and denied the allegation. She stated they use time out as a discipline for the child who hit and comfort the child who was hit. On 05/16/2025, the Investigative Branch (IB) conducted an interview with the complainant’s child, and it was revealed there was not a lack of supervision by staff during the alleged incident.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20250429113412
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: LITTLE PEOPLE'S CORNER PRESCHOOL/DAYCARE
FACILITY NUMBER: 125401041
VISIT DATE: 07/22/2025
NARRATIVE
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Three parents (P1-P3) were interviewed on 07/18/2025 and there were no disclosures regarding either allegation, and stated they have not personally witnessed any incidents related to the allegations. Three staff (S1-S3) were interviewed on 07/22/2025 and there were no disclosures regarding either allegation, and stated they have not personally witnessed any incidents related to the allegations. Staff stated they are always present when children are using the restroom and will assist if needed and help out with handwashing, and the incident did not happen. Staff also stated they always intervene when children hit or tease other children, children are talked to and separated, and the child is comforted and time out is utilized as a discipline method as needed with the other child. Five children (C1-C5) were interviewed on 07/22/2025, and there were no disclosures regarding basic care or supervision issues. During the complaint inspection visits, LPAs observed the facility staff were providing adequate care and supervision to children and operating within capacity and ratio. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, and the findings are unsubstantiated. Exit interview conducted with teacher, notice of site visit posted, and appeal rights provided.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/29/2025 and conducted by Evaluator Kiriko Lynch
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20250429113412

FACILITY NAME:LITTLE PEOPLE'S CORNER PRESCHOOL/DAYCAREFACILITY NUMBER:
125401041
ADMINISTRATOR:PAUL, LISAFACILITY TYPE:
850
ADDRESS:3844 WALNUT DRIVE #CTELEPHONE:
(707) 445-0339
CITY:EUREKASTATE: CAZIP CODE:
95503
CAPACITY:27CENSUS: 21DATE:
07/22/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Shirley HarperTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Staff did not report incident to authorized representative
INVESTIGATION FINDINGS:
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On 07/22/25 at 10 a.m., Licensing Program Analysts (LPA) Kiriko Lynch and Noah Wheeler visited the center for the purpose of a complaint investigation visit. It was alleged staff did not report incident to authorized representative. On 05/06/2025, LPAs interviewed owner/licensee Lisa Paul regarding the allegation. She stated she did not tell the parents/guardians of one child she failed to replace a child’s pull-up/underwear after changing the child. She stated she did this due to the parents not wanting their child in pull-ups, although the child came to the center in a pull-up. She stated she was going to go get a pair of underwear for the child, but the transition period was chaotic due to a staff being on vacation, and they forgot to put the child in underwear, and the parents/guardians discovered it after picking up their child from the facility. Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22 is cited on the attached LIC 9099-D. Exit interview was conducted, notice of site visit posted, and appeal rights were provided.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 13-CC-20250429113412
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LITTLE PEOPLE'S CORNER PRESCHOOL/DAYCARE
FACILITY NUMBER: 125401041
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/22/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/05/2025
Section Cited
CCR
101223
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Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons.(2) To be accorded safe, healthful and comfortable
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Teacher stated she will inform owner/licensee of the citation and they will conduct a staff refresher training on appropriate pull-up/changing procedures, and provide written proof to Licensing by POC due date.
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accommodations, furnishings and equipment to meet his/her needs.
To requirement was not met as evidenced by:
one child was accidentally not given replacement underwear or pull-up after having been changed by staff.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4