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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 125402150
Report Date: 05/15/2025
Date Signed: 05/15/2025 11:10:51 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/07/2025 and conducted by Evaluator Kiriko Lynch
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20250507101735
FACILITY NAME:WATKINS, RACHEL FAMILY CHILD CARE HOMEFACILITY NUMBER:
125402150
ADMINISTRATOR:WATKINS, RACHEL M.FACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 502-9862
CITY:EUREKASTATE: CAZIP CODE:
95503
CAPACITY:14CENSUS: 15DATE:
05/15/2025
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Bella CarnesTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Licensee is operating out of ratio

Licensee is operating over capacity
INVESTIGATION FINDINGS:
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On 05/15/25 at 10:30 a.m., Licensing Program Analyst (LPA) Kiriko Lynch visited the home for the purpose of a complaint investigation visit. It was alleged licensee is operating out of ratio and licensee is operating over capacity. Upon arrival to the home, LPA observed two assistant staff with 15 children, and one staff was about to go on her 15 minute break. When asked, staff stated all children were preschool age, four years down to two years old currently. Licensee was not at the home at the time of the visit. Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, Title 22 is cited on the attached LIC 9099-D. Exit interview was conducted with assistant, notice of site visit posted, and appeal rights were provided.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 05/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/15/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20250507101735
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: WATKINS, RACHEL FAMILY CHILD CARE HOME
FACILITY NUMBER: 125402150
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/15/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/16/2025
Section Cited
CCR
102416.5
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Staffing Ratio and Capacity ...(d) For a Large Family Child Care Home, the maximum number of children for whom care may be provided at any one time when there is an assistant provider in the home...(2) More than twelve and up to fourteen children only if the criteria in Section
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Assistant stated she will inform Licensee regarding ratio and capacity requirements. POC visit to be conducted.
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1597.465 of the Health and Safety Code are met. (2) Health and Safety Code section 1597.465 states: A large family day care home may provide care for more than 12 children and up to and including 14 children, if all of the following conditions are met: (a) At least one child is enrolled in and attending kindergarten or elementary school and a second child is at least six years of age.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 05/15/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/15/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2