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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 125406692
Report Date: 10/18/2024
Date Signed: 10/18/2024 03:46:31 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/22/2024 and conducted by Evaluator Kiriko Lynch
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20240722110813
FACILITY NAME:LOCKETT, MICHELLE FAMILY CHILD CARE HOMEFACILITY NUMBER:
125406692
ADMINISTRATOR:LOCKETT, MICHELLEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 441-1712
CITY:EUREKASTATE: CAZIP CODE:
95503
CAPACITY:14CENSUS: 0DATE:
10/18/2024
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Michelle LockettTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Lack of supervision

Licensee not providing adequate meals to children in care
INVESTIGATION FINDINGS:
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On 10/18/24 at 2:15 PM, Licensing Program Analyst (LPA) Kiriko Lynch and Noah Wheeler conducted an unannounced complaint inspection and met with licensee Michelle Lockett. It was alleged there is a lack of supervision in the home, specifically the Licensee not supervising children adequately while children are in care, and also Licensee is not providing adequate meals to children in care. The Licensee was interviewed on 07/26/24 at the time of complaint opening and denied the allegations. She stated she provides adequate supervision while children are in care at the home, and denied the allegation.. Licensee also stated she feeds children by set times and is on the food program, and denied the allegation. During the opening inspection, LPAs observed Licensee did not have the food which was listed on her posted menu. Five parents (P1-P5), one staff, (S1) and four children (C1-C4) and children were interviewed on 06/03/24, 06/14/24, 07/10/24, 07/17/24, 08/12/24, 08/14/24, 08/21/24, and there were disclosures regarding the allegations. Based on the evidence obtained per interviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.
Substantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 10/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20240722110813
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: LOCKETT, MICHELLE FAMILY CHILD CARE HOME
FACILITY NUMBER: 125406692
VISIT DATE: 10/18/2024
NARRATIVE
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LPAs Kiriko Lynch and Noah Wheeler informed licensee Michelle Lockett that this report dated 10/18/24 with one Type A citation shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care. Also, LPA Kiriko Lynch and Noah Wheeler informed the licensee to provide a copy of this licensing report dated 10/18/24 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Exit interview conducted and report was reviewed with the licensee Michelle Lockett. Appeal rights and Notice of Site Visit were provided. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 10/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/18/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 13-CC-20240722110813
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LOCKETT, MICHELLE FAMILY CHILD CARE HOME
FACILITY NUMBER: 125406692
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/18/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/21/2024
Section Cited
CCR
102417
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Operation of a Family Child Care Home (a) The licensee shall be present in the home and shall ensure that children in care are supervised at all times. This requirement was not met as evidenced by: Interviews revealed Licensee was observed to be not providing adequate
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Licensee stated she understands the Title 22 regulations and will send Licensing a written statement stating so via email by due date.
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care and supervision for day care children in her family child care home. Based on interviews, the licensee did not comply with the section above which poses an immediate health, safety or personal rights risk to children in care.
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Type B
10/21/2024
Section Cited
CCR
102423
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Personal Rights - (a) Each child receiving services from a family child care home shall have certain rights... : (2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. This requirement was not met as evidenced by: Interviews revealed
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Licensee stated she understands the Title 22 regulations and will send Licensing a written statement stating so via email by due date.
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children were not given enough food during several meal and snack times while in care at the home. Based on interviews, the licensee did not comply with the section above which poses a potential health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 10/18/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/18/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3