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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 125406801
Report Date: 08/18/2023
Date Signed: 08/18/2023 01:16:27 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/09/2023 and conducted by Evaluator Kiriko Lynch
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20230809101604
FACILITY NAME:CRENSHAW, SUMER FAMILY CHILD CARE HOMEFACILITY NUMBER:
125406801
ADMINISTRATOR:CRENSHAW, SUMERFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 223-4600
CITY:FORTUNASTATE: CAZIP CODE:
95540
CAPACITY:14CENSUS: 0DATE:
08/18/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Sumer CrenshawTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Licensee did not prevent day care child from wandering out of the facility

INVESTIGATION FINDINGS:
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On 08/18/23 Licensing Program Analyst (LPA) K. Lynch conducted an unannounced complaint inspection and met with Licensee Sumer Crenshaw. It was alleged Licensee did not prevent day care child from wandering out of the facility. Licensee self-reported the incident to Licensing the same day.

The Licensee was interviewed on 08/18/23 and stated during handwashing/diaper change/transition time, the child had left the home and was unaccounted for approximately 5 to 10 minutes. She stated the child’s parent found the child outside in the driveway and brought the child back inside. She stated the child was able to leave the home through a gate at the bottom of the interior home stairs, and the child was able to open the gate and leave via the front door with one of the family’s dogs. During today's visit the facility was toured, and LPA observed areas of the home and property. LPA observed the interior stairs gate had a non-functional latch, and gate was easily opened with minor effort. LPA also observed property was unfenced in the area where the child was found outside.

See next page
Substantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20230809101604
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: CRENSHAW, SUMER FAMILY CHILD CARE HOME
FACILITY NUMBER: 125406801
VISIT DATE: 08/18/2023
NARRATIVE
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Based on evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22 and/or California Health & Safety Code, is being cited on the attached LIC 9099D. Appeal rights were provided, a plan of correction was discussed, and exit interview conducted with the Licensee.

An immediate civil penalty of $500 was also assessed. Reports citing Type A violations are to be provided to parents/guardians of children currently enrolled and to parents/guardians of children newly enrolled at the facility during the next 12 months. Parents/guardians must sign Form LIC 9224 to be kept in each child's file.

The Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 13-CC-20230809101604
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: CRENSHAW, SUMER FAMILY CHILD CARE HOME
FACILITY NUMBER: 125406801
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/18/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/21/2023
Section Cited
HSC
1597.58(c)(2)
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(c)The department shall assess an immediate civil penalty of five hundred dollars ($500) per violation...for any of the following serious violations
(2)Absence of supervision, including, but not limited to, a child left unattended...
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The Licensee, at the time of the visit, ordered a new gate for the stairs inside, and agrees to send in proof of gate installed and secured, and will also ensure children are appropriately supervised. Licensee recently completed health and safety training through the local
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This requirement was not met as evidenced by: Based on interviews a child was unsupervised, left the home for 5 to 10 minutes, and was found outside the home in an unfenced area. This poses an immediate health and safety risk to children in care. An immediate civil penalty of $500 applies.
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R and R, and will re-review active supervison training component, and has also reconfigured her transition routine for handwashing/diaper changing for care and supervision purposes and will provide written statement to Licensing. Proof to be received by POC due date.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 4