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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 125407219
Report Date: 10/13/2022
Date Signed: 11/08/2022 01:29:34 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/27/2022 and conducted by Evaluator Kiriko Lynch
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20220527091627
FACILITY NAME:CRAVER, CRANISHA FAMILY CHILD CARE HOMEFACILITY NUMBER:
125407219
ADMINISTRATOR:CRAVER, CRANISHAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 407-9221
CITY:EUREKASTATE: CAZIP CODE:
95501
CAPACITY:14CENSUS: 4DATE:
10/13/2022
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Cranisha CraverTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Day care provider hit day care child on multiple occasions.
INVESTIGATION FINDINGS:
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An unannounced complaint investigation inspection was made to the facility by Licensing Program Analyst (LPA), Lynch to close the investigation regarding the allegation of the licensee hit a day-care child; specifically that a child (C1) said the licensee hit her. No rough handling was observed by the LPA's during the inspections on 06/03/22 or 10/13/22. During today's inspection the licensee, Cranisha Craver, denied the allegation. Five witnesses were interviewed including three children, one staff, and three parents. All witnesses either denied or said or indicated they had no knowledge of any children being treated roughly. There was no corroborating information therefore the allegation is unsubstantiated. A facility roster and staff contact information was provided by the licensee. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/27/2022 and conducted by Evaluator Kiriko Lynch
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20220527091627

FACILITY NAME:CRAVER, CRANISHA FAMILY CHILD CARE HOMEFACILITY NUMBER:
125407219
ADMINISTRATOR:CRAVER, CRANISHAFACILITY TYPE:
810
ADDRESS:2240 OHIO STREETTELEPHONE:
(707) 407-9221
CITY:EUREKASTATE: CAZIP CODE:
95501
CAPACITY:8CENSUS: 4DATE:
10/13/2022
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Cranisha CraverTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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2
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9
Day care provider does not allow parent to enter the day care home.
INVESTIGATION FINDINGS:
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An unannounced complaint investigation inspection was made to the facility by Licensing Program Analyst (LPA) Lynch to close the investigation regarding the allegation of the licensee will not allow parents into the facility. During today's inspection the licensee, Cranisha Craver, denied the allegation stating she allowed parents inside and had an open-door policy, but was more cautious during the pandemic due to health and safety regarding covid mitigation policies and procedures. Four witnesses were interviewed including one staff and three parents. Two of the witnesses said parents/responsible parties are not allowed into the home and two others did not know or had not asked to come in. There was corroborating information therefore the allegation is substantiated. A facility roster and staff contact information was provided by the licensee. Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D. Appeal rights were provided and exit interview conducted. The Notice of Site Visit must be posted for 30 days.
Substantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 13-CC-20220527091627
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: CRAVER, CRANISHA FAMILY CHILD CARE HOME
FACILITY NUMBER: 125407219
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/13/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/24/2022
Section Cited
CCR
102419(a)(1)
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Admission Procedures and Parental and Authorized Representative's Rights - The licensee shall inform parents or authorized representatives of children in care of their rights, which include, but are not limited to, the following: To enter and inspect the family child care home in accordance with Health and Safety Code Section 1596.857.
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Licensee stated she will provide a written policy to the authorized representitives and send a copy to Licensing by POC due date.
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This requirement is not met as evidenced by: witness statements, and poses/posed a potential health and safety risk to children in care
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3