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13 | On 02/06/2026 at 2:15 pm, Licensing Program Analysts (LPA) Noah Wheeler and Kiriko Lynch conducted an unannounced complaint inspection, and met with Admistrator Betsy Wilson. It was alleged: that staff do not prevent children from being hurt by other children, more specifically, a child pulling another child’s hair; and staff do not report incidents to parents and/or guardians, more specifically, the teacher reported the incident a few days after it had occurred.
The Administrator Betsy Wilson was interviewed on 11/04/2025 at 2:15 pm, and denied the allegation, and stated that the facility staff use redirection, and staff will put the children into smaller activity groups and separate the two children who are having issues with each other. Betsy stated each child has a “ouchie pouch” above their cubbies where summarized written injury notification reports are placed and stored for parents review. She stated staff do their best to communicate to the parent within 24 hours of the incident occurred, and lead teachers will also do longer written injury reports as needed. Two staff (S1-S2) were interviewed on 01/21/2026 and both staff stated they use redirection as much as possible, and both stated that lead teachers are the staff who deliver the incident reports and meet with parents. |