<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 125408329
Report Date: 02/06/2026
Date Signed: 02/06/2026 03:22:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/27/2025 and conducted by Evaluator Noah Wheeler
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20251027141445
FACILITY NAME:CAL POLY HUMBOLDT CHILDREN'S CENTER RM#104,108,125FACILITY NUMBER:
125408329
ADMINISTRATOR:WILSON, ELIZABETH-ANNEFACILITY TYPE:
850
ADDRESS:1350 C STREETTELEPHONE:
(707) 826-3838
CITY:ARCATASTATE: CAZIP CODE:
95521
CAPACITY:58CENSUS: 13DATE:
02/06/2026
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Betsy WilsonTIME COMPLETED:
03:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not prevent children from being hurt by other children

Staff do not report incidents to parents and/or guardians
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 02/06/2026 at 2:15 pm, Licensing Program Analysts (LPA) Noah Wheeler and Kiriko Lynch conducted an unannounced complaint inspection, and met with Admistrator Betsy Wilson. It was alleged: that staff do not prevent children from being hurt by other children, more specifically, a child pulling another child’s hair; and staff do not report incidents to parents and/or guardians, more specifically, the teacher reported the incident a few days after it had occurred.
The Administrator Betsy Wilson was interviewed on 11/04/2025 at 2:15 pm, and denied the allegation, and stated that the facility staff use redirection, and staff will put the children into smaller activity groups and separate the two children who are having issues with each other. Betsy stated each child has a “ouchie pouch” above their cubbies where summarized written injury notification reports are placed and stored for parents review. She stated staff do their best to communicate to the parent within 24 hours of the incident occurred, and lead teachers will also do longer written injury reports as needed. Two staff (S1-S2) were interviewed on 01/21/2026 and both staff stated they use redirection as much as possible, and both stated that lead teachers are the staff who deliver the incident reports and meet with parents.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Noah Wheeler
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20251027141445
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: CAL POLY HUMBOLDT CHILDREN'S CENTER RM#104,108,125
FACILITY NUMBER: 125408329
VISIT DATE: 02/06/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Three parents (P1-P3) were interviewed on 01/06/2026, and no disclosures were made in regards to the allegations. During today’s inspection, the facility was toured and LPAs observed adequate care and supervision provided by staff the children in care.

Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, and the findings are unsubstantiated.



Exit interview conducted and report was reviewed with the Administrator Betsy Wilson. Appeal rights and notice of site visit provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Noah Wheeler
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2