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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 125408355
Report Date: 03/06/2026
Date Signed: 03/09/2026 01:37:32 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/27/2026 and conducted by Evaluator Kiriko Lynch
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20260227125553
FACILITY NAME:MCKAY, KATIE FAMILY CHILD CARE HOMEFACILITY NUMBER:
125408355
ADMINISTRATOR:MCKAY, KATIEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 672-4257
CITY:FERNDALESTATE: CAZIP CODE:
95536
CAPACITY:14CENSUS: 6DATE:
03/06/2026
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Katie McKayTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Uncleared adults providing care and supervision to the children in care.
INVESTIGATION FINDINGS:
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On 03/06/26, Licensing Program Analyst (LPA) Kiriko Lynch visited the home for the purpose of a complaint investigation. LPA met with Licensee, and conducted an interview regarding the allegation of uncleared adults in the home providing care and supervision to children in care. Licensee was forthcoming with LPA, and admitted to the allegation and stated she asked her own mother to watch the children at naptime towards the end of the day while she ran up to the school to pick up her own child due to her regular assistant was ill. Licensee stated she is in the process of getting her mother cleared through Licensing, and is also obtaining all the required paperwork for her. Licensee stated her mother was previously cleared through the courts for guardianship purposes. At the time of the visit, LPA also conducted a tour of the facility and observed care and supervision provided by Licensee to children in care, and care and supervision was adequate and capacity/ratio requirements were met, and no other adults were in care and supervision of children at the time of the inspection. Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22 is being cited on the attached LIC 9099-D. Appeal rights were provided and exit interview conducted with the licensee. A notice of site visit was given and must remain posted for 30 days.
Substantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 03/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20260227125553
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: MCKAY, KATIE FAMILY CHILD CARE HOME
FACILITY NUMBER: 125408355
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/06/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
03/09/2026
Section Cited
CCR
102395(a)
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Penalties (a) An immediate penalty of $100 per cited violation per day for a maximum of five (5) days shall be assessed for the following:
(1) Failure to obtain a California clearance or criminal record exemption...as specified in Section 102370(d) for any
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Licensee stated her mother will get her Live scan clearance done by POC due date and will provide receipt to Licensing.
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individual required to be fingerprinted under Health and Safety Code Section 1596.871 prior to allowing the individual to work, reside or volunteer in the facility.
This requirement was not met as evidenced by Licensee's mother was unlceared while caring for children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 03/06/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 13-CC-20260227125553
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: MCKAY, KATIE FAMILY CHILD CARE HOME
FACILITY NUMBER: 125408355
VISIT DATE: 03/06/2026
NARRATIVE
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LPA informed Licensee that this report dated 03/06/26 documents 1 Type A citation. Type A citation(s) which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA informed the Licensee to provide a copy of this licensing report dated 03/06/26 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 03/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 4