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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 126803492
Report Date: 02/02/2022
Date Signed: 02/02/2022 02:57:10 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/23/2021 and conducted by Evaluator Christopher Arnhold
PUBLIC
COMPLAINT CONTROL NUMBER: 21-AS-20211223130608
FACILITY NAME:CLEO'S HOMEFACILITY NUMBER:
126803492
ADMINISTRATOR:HANRAHAN-GEE, LEAHFACILITY TYPE:
740
ADDRESS:129 HIGGINS STREETTELEPHONE:
(707) 382-2697
CITY:EUREKASTATE: CAZIP CODE:
95501
CAPACITY:15CENSUS: 13DATE:
02/02/2022
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Shadie FitzgeraldTIME COMPLETED:
03:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff used actions of punitive nature towards resident in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
At approximately 2:15PM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to deliver investigation findings for the the above allegation. LPA met with Program Director Shadie Fitzgerald. During the course of this investigation, LPA interviewed staff and residents regarding the above allegation. Based on interviews conducted, there were no incidents where staff acted with a punitive nature towards a client. LPA attempted to interview the resident that was allegedly involved, but they refused to speak with LPA.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Bethany MoellersTELEPHONE: (707) 588-5040
LICENSING EVALUATOR NAME: Christopher ArnholdTELEPHONE: (707) 588-5084
LICENSING EVALUATOR SIGNATURE:

DATE: 02/02/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/02/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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