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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 126804275
Report Date: 04/30/2026
Date Signed: 04/30/2026 10:17:50 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/11/2026 and conducted by Evaluator Christopher Arnhold
COMPLAINT CONTROL NUMBER: 21-AS-20260311124516
FACILITY NAME:LIGHTHOUSE, THEFACILITY NUMBER:
126804275
ADMINISTRATOR:GILBERT, DAVIDFACILITY TYPE:
735
ADDRESS:6253 BERRY LANETELEPHONE:
(530) 300-4238
CITY:EUREKASTATE: CAZIP CODE:
95503
CAPACITY:16CENSUS: 14DATE:
04/30/2026
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Lushawna WatsonTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Personal rights
INVESTIGATION FINDINGS:
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At approximately 8:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to conduct an investigation into the above allegation. LPA met with Lushana Watson, conducted interviews and reviewed records. Based on records reviewed and interviews conducted, facility staff made comments to a Client that were received as a personal attacks and demeaning in nature. Staff entered clients room without permission on several occasions and conducted a search of personal belongings without the permission or presence of the client. LPA reviewed facility house rules and admission agreement and observed certain food items are not allowed outside of the dining room and caffinated items and chocolate not being permitted at all. However, searching clients belongings without prior notice or the prescense of the client is not listed as a condition of admission.
Based on the Departments investigation, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.
Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
This report was reviewed with Lushawna Watson and Appeal rights were given.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Kimberley Mota
LICENSING EVALUATOR NAME: Christopher Arnhold
LICENSING EVALUATOR SIGNATURE:

DATE: 04/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/11/2026 and conducted by Evaluator Christopher Arnhold
COMPLAINT CONTROL NUMBER: 21-AS-20260311124516

FACILITY NAME:LIGHTHOUSE, THEFACILITY NUMBER:
126804275
ADMINISTRATOR:GILBERT, DAVIDFACILITY TYPE:
735
ADDRESS:6253 BERRY LANETELEPHONE:
(530) 300-4238
CITY:EUREKASTATE: CAZIP CODE:
95503
CAPACITY:16CENSUS: 14DATE:
04/30/2026
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Lushawna WatsonTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Staff do not ensure that residents receive medications as necessary.
Licensee does not ensure that staff are adequately trained.
INVESTIGATION FINDINGS:
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At approximately 8:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to conduct an investigation into the above allegations. LPA met with Lushana Watson, conducted interviews and reviewed records. Based on records reviewed and interviews conducted, LPA was not able to find evidence to support the above allegations. LPA reviewed medication records and found medications were given as ordered by the physician. Interviews conducted showed residents received as needed medication when requested. LPA reviewed staff training records and observed staff receive training as required by regulation. Records indicate staff receive addition training as needed in addition to the required training.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Kimberley Mota
LICENSING EVALUATOR NAME: Christopher Arnhold
LICENSING EVALUATOR SIGNATURE:

DATE: 04/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 21-AS-20260311124516
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: LIGHTHOUSE, THE
FACILITY NUMBER: 126804275
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/30/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/01/2026
Section Cited
CCR
80072(a)(1)
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(1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement is not met as evidenced by: Based on interviews conducted, Licensee did not ensure clients were accorded dignity in thier relationships with staff. Staff did not allow client to tell their side of a situation and
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Licensee agrees to schedule personal rights training for all staff and submit date to CCL by 05/01/2026. Evidence of completed training shall be submitted to CCL.
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staff searched personal belongs without consent or knowledge from the client. This poses an Immediate Health, Safety or Personal Rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Kimberley Mota
LICENSING EVALUATOR NAME: Christopher Arnhold
LICENSING EVALUATOR SIGNATURE:

DATE: 04/30/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3