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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 130806397
Report Date: 11/28/2023
Date Signed: 11/28/2023 12:48:14 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/18/2023 and conducted by Evaluator Gloria Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20230918162859
FACILITY NAME:SMALL WORLD MONTESSORIFACILITY NUMBER:
130806397
ADMINISTRATOR:CLAUDIA GALLEGOFACILITY TYPE:
850
ADDRESS:2450 PORTICO BOULEVARDTELEPHONE:
(760) 357-8701
CITY:CALEXICOSTATE: CAZIP CODE:
92231
CAPACITY:71CENSUS: 18DATE:
11/28/2023
UNANNOUNCEDTIME BEGAN:
11:40 AM
MET WITH:Claudia GallegoTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Facility is operating out of ratio.
INVESTIGATION FINDINGS:
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On November 28, 2023, at 11:40 AM, Licensing Program Analyst (LPA), Gloria Gonzalez conducted a complaint inspection to deliver findings, and met with Director, Claudia Gallego, regarding the above allegation. LPA advised the Director of the purpose of the inspection and conducted a tour of the facility. There were 18 children and 2 staff members present during the inspection.

LPA conducted interviews with the Director, staff members, daycare parents, and daycare children. Director states she accepted she was out of ratio and did not comply with the 1 to 12 ratio. Based on Directors own admission, staff/parent interviews conducted and records reviewed of staff time cards and children sign in/sign out sheets, it was confirmed that Classroom #P2 was out of ratio 6 out of 10 days from 9/5/23 to 9/14/23 with up to 1 teacher supervising up to 15 children, the preponderance of evidence standard has been met that the facility is operating out of ratio, therefore the allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1, is being cited on the attached LIC 9099D.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Gloria Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/28/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/28/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 20-CC-20230918162859
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: SMALL WORLD MONTESSORI
FACILITY NUMBER: 130806397
VISIT DATE: 11/28/2023
NARRATIVE
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During today’s inspection, facility was cited one (1) Type A deficiency. See LIC 9099-D page for deficiency citation.

LPA informed Director, Claudia Gallego, that this report dated 11/28/23 documents one (1) Type A citation on the attached LIC809-D, which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care. Also, LPA informed licensee to provide a copy of this licensing report dated 11/28/23 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC9224), or other written statement, must be placed in the child's file for verification.

A copy of this report and appeal rights (LIC 9058) was provided to Licensee. LPA observed Licensee post LIC9213 – Notice of Site Visit and Licensee was advised this notice is to be posted for 30 days from today’s date.  Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

An exit interview was conducted with Director, Claudia Gallego.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Gloria Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/28/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/28/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 20-CC-20230918162859
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: SMALL WORLD MONTESSORI
FACILITY NUMBER: 130806397
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/28/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/20/2023
Section Cited
CCR
101216.3(a)
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101216.3(a) Teacher-Child Ratio (a)There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance...

This has not been met as evidenced by:

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Director states she will clock in if she will be made part of the ratio for a particular day. Dicrector states facility has hired one more staff member on 9/25/23, to be able to ensure facility is within ratio. Director states she will send the department in writing of her understanding of this regulation by 11/28/23.
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Based on Directors own admission, interviews conducted and records reviewed, the facillity did not comply with the section cited above by having one teacher supervising more than 12 children from 9/5/23 to 9/14/23, which poses an immediate Health, Safety, and Personal Rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Gloria Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/28/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/28/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3