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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013423697
Report Date: 11/03/2022
Date Signed: 11/03/2022 10:53:17 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/29/2022 and conducted by Evaluator Phyllis Dyer
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20220929171636
FACILITY NAME:WALKER, MEGANFACILITY NUMBER:
013423697
ADMINISTRATOR:WALKER, MEGANFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(602) 206-4522
CITY:OAKLANDSTATE: CAZIP CODE:
94619
CAPACITY:14CENSUS: 4DATE:
11/03/2022
UNANNOUNCEDTIME BEGAN:
09:22 AM
MET WITH:Megan WalkerTIME COMPLETED:
11:02 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - Staff yelled at child in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
LPA Dyer conducted an unannounced complaint inspection to deliver the findings of the above allegation. LPA met with licensee Megan Walker. Present at the facility is the licensee; her fingerprint cleared partner; and 4 infants.
It was alleged that Staff yelled at a child in care. Complainant states that there was yelling heard as she passed the facility. Interviews were conducted. Licensee states she has never yelled at a day care child. Additional interviews conducted did not disclose any persons that witnessed yelling at the facility.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the results are Unsubstantiated. Exit interview conducted. Appeal rights were discussed and given. Notice of Site visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loretta Dyson
LICENSING EVALUATOR NAME: Phyllis Dyer
LICENSING EVALUATOR SIGNATURE:

DATE: 11/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/03/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/29/2022 and conducted by Evaluator Phyllis Dyer
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20220929171636

FACILITY NAME:WALKER, MEGANFACILITY NUMBER:
013423697
ADMINISTRATOR:WALKER, MEGANFACILITY TYPE:
810
ADDRESS:4506 PAMPAS AVENUETELEPHONE:
(602) 206-4522
CITY:OAKLANDSTATE: CAZIP CODE:
94619
CAPACITY:14CENSUS: 4DATE:
11/03/2022
UNANNOUNCEDTIME BEGAN:
09:22 AM
MET WITH:Megan WalkerTIME COMPLETED:
11:02 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - Staff cursed at child in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
LPA Dyer conducted an unannounced complaint inspection to deliver the findings of the above allegation. LPA met with licensee Megan Walker. Present at the facility is the licensee; her fingerprint cleared partner; and 4 infants.
It was alleged that Staff cursed at a child in care. Interviews were conducted. Complainant states that there was cursing heard as she passed the facility. Licensee states she has never cursed at a day care child. Additional interviews conducted did not disclose any persons that witnessed cursing at the facility.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the results are Unsubstantiated. Exit interview conducted. Appeal rights were discussed and given. Notice of Site visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loretta Dyson
LICENSING EVALUATOR NAME: Phyllis Dyer
LICENSING EVALUATOR SIGNATURE:

DATE: 11/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/03/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 2