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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 134601177
Report Date: 02/25/2026
Date Signed: 04/01/2026 04:04:19 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/01/2025 and conducted by Evaluator David Roman
COMPLAINT CONTROL NUMBER: 08-AS-20250401102950
FACILITY NAME:EASTER SEALS SOUTHERN CALIFORNIA EL CENTROFACILITY NUMBER:
134601177
ADMINISTRATOR:ZAVALA, REYNAFACILITY TYPE:
775
ADDRESS:453 MAIN STTELEPHONE:
(760) 482-2777
CITY:EL CENTROSTATE: CAZIP CODE:
92243
CAPACITY:80CENSUS: 45DATE:
02/25/2026
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Irma Gamboa, Director TIME COMPLETED:
02:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff inappropriately touched client.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) David Roman conducted an unannounced visit to conduct a follow up investigation and deliver findings in the above complaint allegation. LPA identified himself and discussed the purpose of the visit with Facility Director, Irma Gamboa.

On April 01, 2025, Community Care Licensing Division (CCLD) received a complaint alleging facility staff inappropriately touched a client. During the investigation, LPA D. Roman collected pertinent facility records, conducted interviews with residents, staff, and outside sources. Interviews revealed contradicting information regarding the above mentioned allegation.

Based on evidence obtained, the preponderance of evidence standard was not met, therefore, the allegation was unsubstantiated.

An exit interview was conducted with Facility Director, Irma Gamboa, to whom a copy of this report and Licensee/Appeals Rights were provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lizzette Tellez
LICENSING EVALUATOR NAME: David Roman
LICENSING EVALUATOR SIGNATURE:

DATE: 02/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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