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13 | Licensing Program Analyst (LPA)Tiffany Holmes conducted an unannounced complaint visit to the facility to deliver findings on the above-mentioned allegation. LPA gained access to the facility, identified herself, and met with Maria Negrete, Administrator and Merly Ypina, Caregiver to discuss the purpose of the visit.
LPA conducted the investigation and was able to interview clients, facility staff, and outside sources. LPA also reviewed records and conducted a physical inspection of the facility. It was alleged that the staff hit client in care. Interviews revealed no one saw the staff hit Client 1 (C1). Interviews with C1 revealed that Staff 1 (S1) hit them in the stomach. Interviews did not reveal a reason why the staff hit C1. Interviews with staff revealed C1 is not a client that usually does not tell the truth and feels there is some validity to the allegation but cannot prove it. Interviews revealed that when the morning staff arrived to relieve S1 that C1 told them tht S1 hit them in the stomach. Interviews revealed they called the administrator and they took C1 to the emergency room on 10/02/2024. C1 had recently had surgery and they wanted to make sure that C1 was not hurt from that. |