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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 134603872
Report Date: 07/10/2025
Date Signed: 07/10/2025 05:07:13 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/07/2024 and conducted by Evaluator Tiffany Holmes
COMPLAINT CONTROL NUMBER: 08-AS-20241107142301
FACILITY NAME:SUNSET HOMEFACILITY NUMBER:
134603872
ADMINISTRATOR:MARIA NEGRETEFACILITY TYPE:
735
ADDRESS:1878 SOUTH SECOND STREETTELEPHONE:
(760) 562-6559
CITY:EL CENTROSTATE: CAZIP CODE:
92243
CAPACITY:4CENSUS: 2DATE:
07/10/2025
UNANNOUNCEDTIME BEGAN:
04:40 PM
MET WITH:Maria Negrete, AdministratorTIME COMPLETED:
05:15 PM
ALLEGATION(S):
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Facility staff did not prevent physical altercations between residents
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA)Tiffany Holmes contacted the facility to deliver findings for a complaint investigation via tele-virtual. LPA identified herself to, and explained the purpose of the visit and the basic elements of the complaint with Maria Negrete, Administrator

LPA previously conducted interviews with residents, staff, and outside sources, made observations, and obtained and reviewed pertinent records. LPA conducted the initial visit on 11/13/2024, and conducted a tour of the facility.

It was alleged that the facility staff did not prevent physical altercations between residents. Interviews revealed on 10/31/24 the first altercation was between two clients and it occurred while everyone was eating. Client 1 (C1) pushed C2 and almost knocked them over.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Powell
LICENSING EVALUATOR NAME: Tiffany Holmes
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 08-AS-20241107142301
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: SUNSET HOME
FACILITY NUMBER: 134603872
VISIT DATE: 07/10/2025
NARRATIVE
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Staff were right there and able to intervene and redirect C1 and assist C2. Interviews revealed the second incident took place, while the clients were getting ready to pass out candy for Halloween. C2 was sitting on the couch knitting and interviews revealed that unprovoked, C1 lunged at C2 and started hitting them on the head with a closed fist and grabbed C2 by the neck attempting to choke them. Interviews revealed that staff immediately got C1 away from C2 and redirected C1 again. Interviews revealed that staff called law enforcement and they arrived shortly after. Interviews revealed C2 was transported to the hospital via ambulance because of a complaints of headache and neck pain. Interviews revealed that a 30 day eviction notice was given to C1 on 10/21/2024 due to their behaviors. Interviews revealed that C1 has a history of being aggressive. Interviews also revealed there were previous incidents where C1 has kicked and punched several employees.

Based on the evidence obtained from interviews, and record review the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, the complaint allegation is unsubstantiated. An exit interview was conducted with Maria Negrete, Administrator and a copy of this report along with Licensee/Appeal Rights (LIC 9058 03/22) was provided at the conclusion of the visit.
SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Tiffany Holmes
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2