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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 136608110
Report Date: 06/16/2026
Date Signed: 06/16/2026 01:19:39 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2026 and conducted by Evaluator Julieta Abrego
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20260320104122
FACILITY NAME:TOGETHER FOR CHILDREN PRESCHOOLFACILITY NUMBER:
136608110
ADMINISTRATOR:CAROLINA GONZALEZFACILITY TYPE:
850
ADDRESS:260 S IMPERIAL AVENUE, SUITE ATELEPHONE:
(760) 791-6738
CITY:IMPERIALSTATE: CAZIP CODE:
92251
CAPACITY:30CENSUS: 5DATE:
06/16/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Director Carolina GonzalezTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Staff inappropriately suspend daycare child.
Facility did not follow the terms and conditions set forth in the admission agreement.
INVESTIGATION FINDINGS:
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On 06/16/2026 at approximately 10:00 a.m., Licensing Program Analyst (LPA) Julieta Abrego conducted an unannounced complaint inspection for the purpose of delivering the complaint findings for the above listed allegations. Upon arrival, LPA met with the Director Carolina Gonzalez and proceeded to tour the facility. During the inspection there were five (5) children in care with one (1) staff member (the Director) present.

During the course of the investigation, records were reviewed, and interviews were conducted with the director, witnesses, children in care, and daycare parents.

It was alleged that staff inappropriately suspended a daycare child (C1). The director admitted that C1 did not do anything to merit a suspension and had no behavioral concerns. The licensee stated that the child was suspended due to an incident earlier that morning on 03/19/2026 involving an alleged altercation with C1’s authorized representative not because of the child’s behavior.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Julieta Abrego
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 20-CC-20260320104122
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: TOGETHER FOR CHILDREN PRESCHOOL
FACILITY NUMBER: 136608110
VISIT DATE: 06/16/2026
NARRATIVE
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No staff were interviewed, as the Director is the sole individual providing care and supervision for children at the facility. Daycare children interviewed stated they did recall the incident and reported that it was the Director who had mentioned it to them. Child (C5) recalled hearing a parent raise his voice and stated that it was the Director who told her about the situation.

According to daycare parents interviewed, one parent present during the incident reported that he did not witness an altercation but observed a frustrated authorized representative expressing concern and denied seeing any inappropriate behavior from C1. Other parents stated the Director informed them about the incident and referred to it as a “disagreement.”

It was also alleged that the facility did not follow the terms and conditions set forth in the admission agreement. No staff were interviewed, as the Director is the sole individual responsible for the care and supervision of children at the facility.

During the investigation, it was determined that C1 was sent home from care on 02/03/2026 due to illness, and the facility requested a doctor’s note in accordance with the admission agreement. The agreement states that any child or adult who has been absent as a result of a communicable disease or illness may not be re admitted to the classroom until there is written assurance from a physician or medical professional that the individual no longer has any evidence of communicable illness. The parents obtained a doctor’s note clearing C1 to return on 02/10/2026; however, the parents informed the facility that C1 would remain out due to a low grade fever and a positive test for Influenza Type A. The parents reported that the physician advised C1 could return once fever free for 24 hours, and the facility requested an updated doctor’s note.

Parents interviewed stated that on 02/12/2026 at 4:46 p.m., the Director notified families that the facility would be closed on 02/13/2026 because only one child would be attending. Records showed that, following C1’s exclusion from care due to illness, C1 was the only child scheduled to attend on 02/13/2026. The Director subsequently notified parents that the facility would be closed that day. Parents stated they were unaware of any minimum enrollment requirement. Record review confirmed that neither the admission agreement nor the Parent Handbook contained any provision allowing the facility to close based on attendance or a minimum number of children.
SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Julieta Abrego
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 20-CC-20260320104122
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: TOGETHER FOR CHILDREN PRESCHOOL
FACILITY NUMBER: 136608110
VISIT DATE: 06/16/2026
NARRATIVE
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Based on interviews, parent interviews, messaging records, and review of the admission agreement, Parent Handbook, and Plan of Operation, the facility did not follow the terms and conditions set forth in the admission agreement regarding the illness policy. In addition, the facility suspended a child from care despite the Parent Handbook and Plan of Operation containing no provision for child suspensions, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, title 22, Division 12 & Chapter 1, is being cited on the attached LIC 9099D.
SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Julieta Abrego
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 20-CC-20260320104122
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: TOGETHER FOR CHILDREN PRESCHOOL
FACILITY NUMBER: 136608110
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/16/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/19/2026
Section Cited
HSC
101173(d)
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101173(d) Plan of Operation
A licensee shall operate the facility in accordance with the terms specified in the approved Plan of Operation.
This requirement is not met as evidenced by:
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Licensee shall submit a written statement ensuring no disciplinary action or suspension will be implemented without a pre existing Department approved policy. Licensee shall revise the Plan of Operation and Parent Handbook to accurately reflect all disciplinary
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Based on interviews and record review, the licensee did not ensure the facility operated in accordance with the approved Plan of Operation. The Director suspended C1 on 03/19/2026; however, the Parent Handbook and Plan of Operation did not contain a suspension policy at the time of the suspension, which poses a potential health and safety risk to children in care.
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procedures and submit them for Department review, along with proof that families received the updated policy. POC due: 06/19/2026.
Type B
07/08/2026
Section Cited
CCR
101219(f)
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101219(f) The licensee shall comply with all terms and conditions set forth in the admission agreement.

This requirement is not met as evidenced by:
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Licensee shall submit a written statement ensuring that all operational decisions including closures are consistent with the admission agreement. A written communication protocol must be developed to ensure parents receive timely notice of any changes. Updated
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Based on interviews, messaging records, and document review, the licensee did not ensure the facility operated in accordance with the terms and conditions set forth in the admission agreement. The Director closed the facility with less than 24 hours' notice based on a "two child minimum" requirement not included in the admission agreement, which poses a potential health and safety risk to children in care.
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agreements or handbook revisions must be submitted to Licensing if modified. POC due: 07/08/2026.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Julieta Abrego
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 4