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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 136609863
Report Date: 02/12/2024
Date Signed: 02/12/2024 03:12:08 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/06/2023 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20231106161832
FACILITY NAME:AGUILAR, ROSEMARY & DIANE FAMILY CHILD CAREFACILITY NUMBER:
136609863
ADMINISTRATOR:ROSEMARY AGUILARFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 562-0607
CITY:EL CENTROSTATE: CAZIP CODE:
92243
CAPACITY:14CENSUS: 4DATE:
02/12/2024
UNANNOUNCEDTIME BEGAN:
01:50 PM
MET WITH:D. and R. AguilarTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Licensee disclosing confidential information about child on social media
INVESTIGATION FINDINGS:
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On 2/12/24 at 1:50pm, LPAs Adrian Castellon and Michelle Hood conducted a complaint inspection to deliver complaint findings for the above allegation. LPAs met with licensees Rosemary and Diane Aguilar and discussed the purpose of the inspection. There were four day-care children present. It was alleged that Licensee disclosed confidential information about child on social media. During the course of the investigation, two unannounced inspections were conducted. Interviews were conducted with facility staff, daycare parents and children in care. Texts screen shots were obtained.
Based on the interviews conducted and screen shots obtained, the allegation is substantiated. Licensee mentioned daycare child's name on a social media post. As such, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Violations of the California Code of Regulations, Tittle 22, are being cited on the attached LIC9099D. Final findings delivered as substantiated, a type ‘B’ violations are being issued, as the situation may pose a risk to children in care. Appeal rights were discussed and given to licensee. Notice of Site Visit must be posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 20-CC-20231106161832
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: AGUILAR, ROSEMARY & DIANE FAMILY CHILD CARE
FACILITY NUMBER: 136609863
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/12/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/19/2024
Section Cited
CCR
102423
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 102423 Personal Rights (a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are limited to, the following:
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Licensee will submit a written statement via email declaring that licensees will not post childrn' information on social media platform and acknowledge that children's information including first name is confidential.
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(1) To be treated with dignity in his/her personal relationship with staff and other persons. This requirement was not met as evidenced by licensee Diane Aguilar posting a day-care child's name on a social media post. This could pose a threat to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3