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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 136609863
Report Date: 11/25/2025
Date Signed: 11/25/2025 12:43:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/02/2025 and conducted by Evaluator Jacqueline Macias
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20250902231313
FACILITY NAME:AGUILAR, ROSEMARY & DIANE FAMILY CHILD CAREFACILITY NUMBER:
136609863
ADMINISTRATOR:ROSEMARY AGUILARFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 562-0607
CITY:EL CENTROSTATE: CAZIP CODE:
92243
CAPACITY:14CENSUS: 8DATE:
11/25/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Rosemary and Diane AguilarTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Licensee did not meet a daycare child's diapering needs
Licensee did not ensure a daycare child was fed while in care
Licensee interfered with the daycare children's sleep while in care
Facility is over capacity
INVESTIGATION FINDINGS:
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On November 25, 2025 at 10:00 am, Licensing Program Analyst (LPA) Jacqueline Macias conducted an unannounced complaint inspection for the purpose of delivering findings regarding the above allegations. LPA met with Licensees Rosemary and Diane Aguilar and discussed the allegations. There were eight (8) daycare children present, two (2) of whom are infants.

During the course of the investigation, interviews were conducted with both licensees, licensee’s assistant, daycare children and daycare parents. Facility roster, sign in/out sheets, and related documentation were reviewed and maintained.

It was alleged that Licensees’ did not meet a daycare child’s diapering needs. The licensees and staff denied the allegation. Based on interviews with the licensees, staff, and a review of related documentation, the licensees reported observing a rash on a daycare child. The licensees stated that they informed the child’s authorized representatives and applied diaper rash cream at the authorized representative’s request.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Jacqueline Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 11/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20250902231313
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: AGUILAR, ROSEMARY & DIANE FAMILY CHILD CARE
FACILITY NUMBER: 136609863
VISIT DATE: 11/25/2025
NARRATIVE
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The licensees also stated that diapers are changed every hour and as needed.

It was also alleged that Licensees’ did not ensure a daycare child was fed while in care. The licensees and staff denied the allegation. Based on interviews, the licensees stated that all children in care are fed regularly. The licensees and staff stated that daycare children receive breakfast, lunch, dinner, and two snacks between meals.

It was also alleged that Licensees’ interfered with the daycare children’s sleep while in care. The Licensees and staff denied the allegation. According to the licensees, children nap after lunch from approximately 12:50 p.m. to 2:00 p.m. The licensees and staff stated that children are not forced to sleep if they are not tired. Instead, those children are informed that it is quiet time to allow others to rest.

It was further alleged that the facility was operating over capacity. The licensees and staff denied this allegation. The licensees stated that there is sufficient staff to supervise the children and that the number of children in care does not exceed the facility’s licensed capacity at any given time.

Based on interviews and a review of relevant documents revealed no disclosures or supporting evidence to corroborate the allegations, and statements provided were conflicting. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the complaint is determined to be UNSUBSTANTIATED.

No deficiencies cited. A Notice of Site Visit (LIC 9213) was given to Licensees Rosemary and Diane Aguilar and must remain posted for 30 days. An exit interview was conducted and the report was reviewed with both Licensees Rosemary and Diane Aguilar.

SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Jacqueline Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 11/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/25/2025
LIC9099 (FAS) - (06/04)
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