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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 136610437
Report Date: 07/01/2026
Date Signed: 07/01/2026 03:00:47 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/17/2026 and conducted by Evaluator Gloria Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20260417105251
FACILITY NAME:CORONA, JOANNA FAMILY CHILD CAREFACILITY NUMBER:
136610437
ADMINISTRATOR:JOANNA CORONAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 970-4210
CITY:HEBERSTATE: CAZIP CODE:
92249
CAPACITY:14CENSUS: 3DATE:
07/01/2026
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Joanna CoronaTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Licensee did not prevent day care child from inappropriately touching another child
INVESTIGATION FINDINGS:
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On July 1, 2026, at 1:45 PM, Licensing Program Analyst (LPA) Gloria Gonzalez conducted an unannounced inspection to conclude the complaint investigation related to the above allegation. LPA met with Licensee, Joanna Corona and conducted a tour of the facility. At the time of the inspection, there were three (3) daycare children and no other staff members.

On April 17, 2026, Community Care Licensing (CCL) received a complaint alleging Licensee did not prevent a day care child from engaging in inappropriate physical contact with another child. During the investigation interviews were conducted with the Licensee, staff members, daycare children, daycare parents, and a witness. The Licensee denied the above allegation and stated that children are constantly supervised both indoor and outdoors, with at least two staff members present at all times. Staff interviewed reported that children are never left unattended and stated they were unaware of any unusual incidents. Parents interviewed had no knowledge of the allegation and reported no concerns. The parent of the child involved did not consent to their child being interviewed.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Gloria Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20260417105251
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: CORONA, JOANNA FAMILY CHILD CARE
FACILITY NUMBER: 136610437
VISIT DATE: 07/01/2026
NARRATIVE
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Based on the interviews conducted, there was no disclosures or supporting evidence that corroborate the allegation, and the statements provided were inconsistent. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is found to be unsubstantiated.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the Licensee, Joanna Corona.

No deficiencies cited. LPA interpreted and explained the inspection report to licensee in Spanish, licensee stated she understood.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Gloria Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2