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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 136610536
Report Date: 06/22/2023
Date Signed: 06/22/2023 01:42:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/04/2023 and conducted by Evaluator Gloria Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20230404161837
FACILITY NAME:GONZALEZ, MELISSA FAMILY CHILD CAREFACILITY NUMBER:
136610536
ADMINISTRATOR:MELISSA GONZALEZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 890-8667
CITY:CALEXICOSTATE: CAZIP CODE:
92231
CAPACITY:14CENSUS: 0DATE:
06/22/2023
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Melissa GonzalezTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Licensee did not move sleeping infant to their crib
Licensee engaged in an altercation in the presence of the day care children
INVESTIGATION FINDINGS:
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On June 22, 2023, at 12:45 pm, Licensing Program Analysts (LPA), Gloria Gonzalez conducted a complaint inspection to deliver findings and met with Licensee, Melissa Gonzalez regarding the above allegations. LPA advised Licensee of the purpose of the inspection and conducted a tour of the facility. There were no daycare children and no staff members present during the inspection.

During the course of the investigation, interviews were conducted with the Licensee, several children, daycare parents, and a staff member. Licensee denied the above allegations and stated she never had an altercation in the presence of daycare children. Licensee states children sleep in cribs or cots. A staff member stated there was an incident where an infant was having trouble falling asleep in her arms or in the crib. Staff stated she put the infant on the floor on a thin mattress to help the infant fall asleep. Staff stated she was going to move the infant to a crib once the infant fell asleep.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Gloria Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/22/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20230404161837
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: GONZALEZ, MELISSA FAMILY CHILD CARE
FACILITY NUMBER: 136610536
VISIT DATE: 06/22/2023
NARRATIVE
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Due to conflicting statements obtained from the interviews, the above allegations have been determined to be unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur.

No deficiencies cited. A copy of this report and appeal rights (LIC 9058) was provided to Licensee.

LPA observed Licensee post LIC9213 – Notice of Site Visit and Licensee was advised this notice is to be posted for 30 days from today’s date. An exit interview was conducted with Licensee, Melissa Gonzalez. This report was interpreted to licensee in Spanish by LPA Gloria Gonzalez.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Gloria Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/22/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2