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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 136610539
Report Date: 04/26/2022
Date Signed: 04/26/2022 05:15:14 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/18/2022 and conducted by Evaluator Gloria Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20220418122508
FACILITY NAME:CRUZ, LETICIA FAMILY CHILD CAREFACILITY NUMBER:
136610539
ADMINISTRATOR:LETICIA CRUZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 562-6164
CITY:CALEXICOSTATE: CAZIP CODE:
92231
CAPACITY:14CENSUS: 17DATE:
04/26/2022
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Leticia CruzTIME COMPLETED:
05:30 PM
ALLEGATION(S):
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Licensee is operating over capacity.
INVESTIGATION FINDINGS:
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On April 26, 2022 at 2:15 pm Licensing Program Analyst's, (LPAs), Gloria Gonzalez and Martha Malane conducted a complaint inspection, met with Licensee, Leticia Cruz, and discussed the above allegation. There were sixteen (16) daycare children and one (1) staff member at the time of the inspection.

Interviews were conducted with Licensee, one staff member, and five daycare children. A current children's roster was obtained.

LPAs observed Licenee is operating over capacity where at 2:15 pm LPAs arrived at the facility. At 2:22 pm LPAs entered the facility and observed licensee supervising 15 children alone (10 school age, 2 infants under 24 months, and 3 preschoolers). At 2:25 pm helper, Mayra Gonzalez arrived at the facility. At 2:54 pm one (1) additional daycare child (preschooler), arrived at the facility. Licensee stated the reason why she is over capacity is because 15 the child was her grandson and another was that Licensee was called from school to be picked up due to an issue at school.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Gloria Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/26/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/26/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 20-CC-20220418122508
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CRUZ, LETICIA FAMILY CHILD CARE
FACILITY NUMBER: 136610539
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/26/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/26/2022
Section Cited
CCR
102416.5(f)
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102416.5(f) Staffing Ratio and Capacity
(f) The total licensed capacity for a Large Family Child Care Home shall not exceed fourteen children.

This requirmenet was not met as evidenced by:
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Licensee had two children be picked up by daycare parents. Licensee states she will send the department copies of the signed LIC9224 by daycare parents by 4/27/22. Licensee stated she will send in a declaration stating how Licensee will ensure to operate within capacity limits to the department by 4/27/22. Licensee will go to CCL.childcarevideos.org and watch videos on how many children can attend an FCCH and personal rights of children and provide a summary to the department by 5/1/22.
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Based on LPA's observations Licensee and one staff were observed to have a total of 16 daycare children. Licensee did not ensure proper staffing and capacity, which poses an immediate Health and Safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Gloria Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 20-CC-20220418122508
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: CRUZ, LETICIA FAMILY CHILD CARE
FACILITY NUMBER: 136610539
VISIT DATE: 04/26/2022
NARRATIVE
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Based on LPAs observations the preponderance of evidence standard has been met therefore the allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 3, is being cited on the attached LIC 9099D. See 9099-C for continuation.

LPA Gloria Gonzalez informed Licensee, Leticia Cruz that this report dated 4/26/22 with a Type A citation, CCR 102416.5(f) Staffing Ratio and Capacity, shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care. Licensee was advised to also give a a copy to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

LPA Gonzalez provided Licensee a copy of the Capacity Regulations for a Large FCCH and resource.
 
Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

A copy of this report, notice of site visit (LIC 9213), and appeal rights (LIC 9058) was provided to Licensee, Leticia Cruz.
 
An exit interview was conducted with Licensee, Leticia Cruz.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Gloria Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/26/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/26/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3