<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 136610539
Report Date: 10/24/2024
Date Signed: 10/24/2024 12:04:24 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/29/2024 and conducted by Evaluator Gloria Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20240729161237
FACILITY NAME:CRUZ, LETICIA FAMILY CHILD CAREFACILITY NUMBER:
136610539
ADMINISTRATOR:LETICIA CRUZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 562-6164
CITY:CALEXICOSTATE: CAZIP CODE:
92231
CAPACITY:14CENSUS: 2DATE:
10/24/2024
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Carla VazquezTIME COMPLETED:
12:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Lack of supervision resulting in inappropriate interactions between daycare children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On October 24, 2024, at 10:30 am, Licensing Program Analyst (LPA), Gloria Gonzalez conducted a complaint inspection to deliver findings and met with Helper, Carla Vazquez regarding the above allegation. LPA advised Vazquez of the purpose of the inspection and conducted a tour of the facility. There were two (2) daycare children and one (1) staff member present during the inspection. Licensee arrived on or about 11:15 am.

On July 29, 2024, Community Care Licensing (CCL) received a complaint alleging there was a lack of supervision resulting in inappropriate interactions between daycare children. During the course of the investigation interviews were conducted with several daycare children, some daycare parents and some staff members. Licensee denied the above allegation and stated that on the day of the incident she was with Child #1 the whole time and that day there were two other children present and Helper #2 was with the other children. Licensee stated that the other children were not around Child #2 thus this incident could not have happened at this facility.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Gloria Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20240729161237
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: CRUZ, LETICIA FAMILY CHILD CARE
FACILITY NUMBER: 136610539
VISIT DATE: 10/24/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Based on LPA's observations, interviews conducted, and records reviewed. There was no corroborating evidence regarding the allegation that child #1 touched child #2 inappropriately. Due to conflicting information obtained from the interviews, and although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the above allegation is found to be unsubstantiated. The complaint investigation may be reopened should further information be obtained.

No deficiencies cited.

A copy of this report and appeal rights (LIC 9058) was provided to Licensee. LPA observed Licensee post LIC9213 – Notice of Site Visit and Licencee was advised this notice is to be posted for 30 days from today’s date. An exit interview was conducted with Licensee, Leticia Cruz.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Gloria Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2