136610738-9-2-2026-20-CC-RGOU-DY6MKM-20260922094058

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 136610738
Report Date: 09/02/2026
Date Signed: 09/02/2026 12:41:42 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/29/2026 and conducted by Evaluator Adrian Castellon

COMPLAINT CONTROL NUMBER: 20-CC-20260629095105

FACILITY NAME:	CONTRERAS, GABRIELA FAMILY CHILD CARE		FACILITY NUMBER:	136610738
ADMINISTRATOR:	GABRIELA CONTRERAS		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(760) 554-2311
CITY:	CALEXICO	STATE: CA	ZIP CODE:	92231
CAPACITY:	14	CENSUS: 1	DATE:	09/02/2026
		UNANNOUNCED	TIME BEGAN:	10:10 AM
MET WITH:	Gabriela Contreras		TIME COMPLETED:	12:50 PM

ALLEGATION(S):

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Licensee is operating overcapacity

INVESTIGATION FINDINGS:

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On September 2, 2026 at 10:10AM, Licensing Program Analyst (LPA), Adrian Castellon conducted an unannounced complaint inspection to deliver the finding for the above listed allegation. LPA met with Licensee, Gabriela Contreras, and advised licensee of the purpose of the inspection and conducted a tour of the home. During the inspection there was one child in care with one staff present and the licensee.
During the course of the investigation, interviews were conducted with the licensee, facility staff, day-care children, day-care parents, ICOE Alternative Pay Program staff, a facility neighbor and the Reporting Party (RP). In addition, documents were obtained and reviewed.
The licensee denied operating over capacity and stated that she provides care for a maximum of 14 children at one time. Facility staff interviewed denied observing more than 14 children in care at any one time. Staff reported that, in addition to the licensee, a minimum of two staff members are present during child care hours to provide care and supervision to the children.

See LIC 9099-C continuation page.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:	DATE: 09/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20260629095105

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CONTRERAS, GABRIELA FAMILY CHILD CARE	FACILITY NUMBER: 136610738
	VISIT DATE: 09/02/2026

NARRATIVE

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Children interviewed denied observing more than 14 children in care at the same time. Parents and neighbor interviewed did not provide information indicating that the facility operates over its licensed capacity or that more than 14 children are cared for at one time. ICOE Alternative Pay Program staff member denied that licensee has been cited or reprimanded for providing care while being overcapacity. Time sheets reviewed did not indicate that licensee provided care while overcapacity.

Based on the information obtained during the investigation, there is insufficient evidence to support the allegation that the licensee operated over capacity. Interviews with the licensee, facility staff, children, and day-care parents did not provide sufficient information to establish that more than 14 children were in care at one time. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview conducted and report was reviewed with the Licensee, Gabriela Contreras. A Notice of Site visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:	DATE: 09/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026

LIC9099 (FAS) - (06/04)

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