147750000-4-9-2024-12-CC-CYAS-D49VLH-20240412163157

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 147750000
Report Date: 04/09/2024
Date Signed: 04/09/2024 12:04:54 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/08/2024 and conducted by Evaluator Crystal Ali

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20240208090509

FACILITY NAME:	DISCOVERY POINT PRESCHOOL & ELC		FACILITY NUMBER:	147750000
ADMINISTRATOR:	SHANNA NELSON		FACILITY TYPE:	850
ADDRESS:	687 WEST LINE STREET		TELEPHONE:	(760) 987-8359
CITY:	BISHOP	STATE: CA	ZIP CODE:	93514
CAPACITY:	24	CENSUS: 23	DATE:	04/09/2024
		UNANNOUNCED	TIME BEGAN:	11:45 AM
MET WITH:	Shanna Johnson, Licensee		TIME COMPLETED:	12:15 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Allegation#1-Personal Rights

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On April 9, 2024, Licensing Program Analysts (LPAs), Crystal Ali and Carol Heath conducted an unannounced complaint findings inspection to Discovery Point Preschool & ELC. LPAs met with facility representative who granted access. The purpose of the inspection was to present findings from complaint investigation (2/8/2024) regarding the above allegation. LPA discussed the allegation details with Licensee. LPAs observed 2 Staff and 23 day care children.
The investigation consisted of interviews with the licensee and other relevant parties. The investigation revealed inconsistent statements with allegations #1 that staff is transporting child without child’s authorized representative permission. Based on interviews and evidence the allegation is to be found unsubstantiated.
A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged occurred.
An exit interview was conducted, the report was read, and a copy of this report was left with the Licensee with notice of the site visit and appeal rights. Failure to maintain posting of the Notice of Site Visit for thirty (30) consecutive days will result in a $100 Civil Penalty.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Crystal Ali
LICENSING EVALUATOR SIGNATURE:	DATE: 04/09/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/09/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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