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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 150406087
Report Date: 07/23/2025
Date Signed: 07/23/2025 01:28:09 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/22/2025 and conducted by Evaluator Lady Cabrera
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20250522102612
FACILITY NAME:CANYON HILLS PRESCHOOLFACILITY NUMBER:
150406087
ADMINISTRATOR:SARAH VINSONFACILITY TYPE:
850
ADDRESS:7001 AUBURN STREETTELEPHONE:
(661) 871-0880
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93306
CAPACITY:146CENSUS: 49DATE:
07/23/2025
UNANNOUNCEDTIME BEGAN:
12:55 PM
MET WITH:Sarah VinsonTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Staff did not prevent day care child from being bullied by day care children.
INVESTIGATION FINDINGS:
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On 07/23/2025, Licensing Program Analyst (LPA) Lady Cabrera conducted an unannounced complaint inspection at the facility. The purpose of the inspection was to deliver the findings for the above listed complaint allegation. LPA tour the facility.

During the course of the investigation, LPA Cabrera collected facility records and conducted interviews of staff, parents and children. Per children interviews, when a child displays a behavior such as pulling hair or name calling, they will tell the staff, the staff will address the behavior and redirect the children. Per staff interviews, there are children that have challenging behaviors; however, staff will redirect, provide alternatives, request other staff to assist with the child having a challenging behavior to keep all children safe. Staff will document the behavior or incident report on the Playground application, which then would notify the children parents. Staff reported they verbally informed parents as well of the affected child if there was an incident. Per records reviewed, staff documents when children display a challenging behavior and when a child is hurt by another child.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 57-CC-20250522102612
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: CANYON HILLS PRESCHOOL
FACILITY NUMBER: 150406087
VISIT DATE: 07/23/2025
NARRATIVE
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The investigation revealed through interviews and review of records, that although the above allegation may have happened or is valid, there is not a preponderance of evidence at this time to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days. Appeal rights were provided to Licensee.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2