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25 | On August 13, 2024, Licensing Program Analyst (LPA) Paul Garcia conducted a case management inspection to issue deficiencies. LPA Garcia met with Assistant Director Crystal Mallard.
Interviews with staff and witnesses and records collected during a Complaint Report Investigation received on June 13, 2024, revealed the following:
- Canyon Hills Preschool failed to report numerous Unusual Incident Reports to the Fresno Community Care Licensing Division as required per a condition of their license [101212 (d)(1)(C) Reporting Requirements]. This failure poses as a potential risk to the health, safety, or personal rights of children in care.
- Canyon Hills Preschool failed to follow their own Plan of Operation 101173(d) specifically “Discontinuation of Services” when the facility’s Administration did not terminate Child #1 (C1) services which allowed his/her repeated, unprovoked, over an unreasonable length of time, to intentionally hurt the community’s children in care based on over sixty-four (64) documented facility Opportunity for Improvement reports authored by Canyon Hills Staff which were all acknowledged by signature from an administrator. Canyon Hills Preschool’s Discontinuation of Services policy states in part: Canyon Hills Director may dismiss the child(ren) upon three (3) days of written notice (of intent to dismiss), a two-week termination notice (of intent to dismiss), or an immediate dismissal upon finding good cause. Good cause exists if the child(ren) or parent/authorized representative are engaged in behavior which threatens the mental and/or physical health and safety of himself/herself or others in the facility.” This failure poses as a potential risk to the health, safety, or personal rights of children in care.
Continued on LIC809-C |
Deficiency Type
POC Due Date /
Section Number | DEFICIENCIES | PLAN OF CORRECTIONS(POCs) |
Type B
08/13/2024
Section Cited
CCR
101212(d)(1)(C)
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7 | Upon the occurrence, during the operation of the childcare center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day... Any unusual incident... Based on interviews and documents obtained the licensee | 1
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7 | Licensee agrees to review the reporting requirements training on the CCL website and submit a full two (2) page hand written statement of what those requirements are and provide relevant examples of occurrences that must be reported. Written statement shall be mailed to CCLD office
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14 | did not report numerous Unusual Incident Reports to the Fresno Community Care Licensing Division as required per a condition of the license which poses a potential Health and Safety and/or, Personal Rights risk to persons in care. | 8
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14 | no later than August 29, 2024. The Administrator agrees to implement a plan and training for all staff that shall write a detailed declaration for all Unusual Incident Reports and Opportunity for Improvement Reports for children demonstrating extreme behavioral issues. |
Type B
08/13/2024
Section Cited
CCR101173(d)
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7 | The child care center shall operate in accordance with the terms specified in the plan of operation. Based on interviews and documents obtained the licensee failed to follow their own Discontinuation of Services policy in their Plan of Operation pertaining to protecting children or persons at the facility | 1
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7 | The administrator agrees to provide a handwritten declaration to the Fresno Regional Office pertaining to how the administrator shall implement their Plan of Operation specifically how Discontinuation of Services will be implemented. The Declaration shall be received by CCLD by August 29, 2024. |
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14 | which poses a potential Health and Safety and/or, Personal Rights risk to persons in care. | 8
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14 | Licensee was informed by LPA and letter that she and the entire Board of Directors shall attend an informal meeting on August 30, 2024, at the Fresno Regional Child Care Office. This facility will also be referred to our Technical Support Program (TSP). A copy of a TSP brochure was provided.
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