153801852-5-24-2023-12-CC-MRAN-CSBLRY-20230530085953

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 153801852
Report Date: 05/18/2023
Date Signed: 05/24/2023 04:17:00 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/13/2023 and conducted by Evaluator Andrea Pittman

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20230213125726

FACILITY NAME:	THERESE M. HALL CHILDREN'S CENTER		FACILITY NUMBER:	153801852
ADMINISTRATOR:	CRISTINE BRIDGES		FACILITY TYPE:	850
ADDRESS:	216 N. GOLD CANYON		TELEPHONE:	(760) 375-8494
CITY:	RIDGECREST	STATE: CA	ZIP CODE:	93555
CAPACITY:	25	CENSUS:	DATE:	05/18/2023
		UNANNOUNCED	TIME BEGAN:	10:19 AM
MET WITH:	Director Melody Sweany		TIME COMPLETED:	02:15 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Personal Rights- Day care child sustained a fracture while in care
Reporting Requirements- Day care center did not notify the department or parents of the incident

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 5/24/2023 at 3:20pm, Licensing Program Analyst (LPA) Andrea Pittman conducted an unannounced visit at the facility to amend the report dated 5/18/2023. LPA was met by Director Melody Sweany.

On 5/18/2023 at 10:19am, Licensing Program Analyst (LPA) Andrea Pittman conducted an unannounced visit at the facility to deliver complaint investigation findings. Upon arrival, LPA was met by Director Melody Sweany and permitted entry into the facility. LPA observed 8 children in care with 2 staff providing care and supervision.

During the investigation, IB Investigator Lomeli interviewed the Complainant, Children, Parents of the program, and any other relevant parties. As part of the investigation, IB Investigator Lomeli obtained the facility and children’s rosters and other documents relevant to the investigation. The investigation revealed during interviews conducted the following evidence:

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrea Pittman
LICENSING EVALUATOR SIGNATURE:	DATE: 05/18/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 12-CC-20230213125726

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: THERESE M. HALL CHILDREN'S CENTER	FACILITY NUMBER: 153801852
	VISIT DATE: 05/18/2023

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

At a time unknown, Child 1 was dropped off at the facility and no signs of injury was observed by the facility staff.

At 11:20am, Child 1 was transported by Staff 1 to the elementary school.

At 11:25am, Staff 1 escorted Child 1 by the left arm and handed them off to the Elementary School Teacher by their left arm, Child 1 did not show any signs of pain or discomfort during the transition. The Elementary School Teacher then escorted Child 1 into the school and later to the restroom where Child 1 was noted not using their left arm while in the restroom, it was noted that Child 1 was screaming at the time and appeared to be in discomfort. The school staff noticed Child 1 not using their left arm to remove their coat and to hold their food tray, Child’s 1 Parent was then contacted at 11:55am. Child 1 was picked up by parents and taken to the hospital where it was determined that Child 1 had sustained a fracture to their left arm.

Concerning the allegation of failure to report Child 1’s injury to the parents or Department, the facility staff were not aware of any injury to Child 1, as a result, there was no requirement to report.

After observations, record reviews, and interviews, it was determined that there was insufficient evidence that Child 1 sustained the injuries while in care at the facility and due to having no knowledge of Child 1’s injury, the facility had no knowledge of the injury to report the injury to the Department or to Child 1’s Parents. The allegations could not be corroborated with the evidence found during the investigation. Therefore, the allegations have been found unsubstantiated. Although, the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the facility operated in violation of policy in this circumstance.

An exit interview was conducted, and a copy of this report was provided to Director Melody Sweany along with the Notice of Site Visit and Appeal Rights.

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrea Pittman
LICENSING EVALUATOR SIGNATURE:	DATE: 05/18/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2023

LIC9099 (FAS) - (06/04)

Page: 2 of 2