153801889-9-2-2026-12-CC-JDMO-DXJRB7-20260902125218

Community Care Licensing

FACILITY EVALUATION REPORT

Facility Number: 153801889
Report Date: 09/02/2026
Date Signed: 09/02/2026 12:52:51 PM

Document Has Been Signed on 09/02/2026 12:52 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME:	WIND IN THE WILLOWS PRESCHOOL, THE		FACILITY NUMBER:	153801889
ADMINISTRATOR/ DIRECTOR:	ASHLEY KOSTOPOULUS		FACILITY TYPE:	850
ADDRESS:	12200 DEL ORO STREET		TELEPHONE:	(760) 762-1700
CITY:	BORON	STATE: CA	ZIP CODE:	93516
CAPACITY: 30	TOTAL ENROLLED CHILDREN: 11	CENSUS: 10	DATE:	09/02/2026
TYPE OF VISIT:	Annual/Random	UNANNOUNCED	TIME VISIT/ INSPECTION BEGAN:	09:25 AM
MET WITH:	Brooke Ratliff, Director		TIME VISIT/ INSPECTION COMPLETED:	12:30 PM

NARRATIVE
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25	On September 2, 2026, at 9:25 A.M., Licensing Program Analyst (LPA) Joselito L. Del Mundo arrived at the facility to conduct an unannounced Annual/Random inspection for the preschool license. LPA met with the Facility Director, Brooke Ratliff (D1) and was granted access to the facility. A tour of the facility was conducted. LPA observed ten preschool children in the classroom. The preschool classroom operates Monday to Friday, from 8:30 A.M. to 11:30 A.M. The school has a three-hour program. Per Director Ratliff, the school year starts on August 31, 2026. Indoor/Children’s Area: The room is clean, safe, sanitary and in good repair; the entrance and exit doors of the classroom is kept free of obstructions; floors of the room have a surface that is safe and clean, teachers used spray bottles disinfectants to sanitize rooms, furniture/equipment is in good condition and is free of flies, other insects, and rodents; tables/chairs provided to meet children’s needs. Per Brooke Ratliff, the rooms are being sanitize every day by the teacher aide and the maintenance personnel. Cleaning compounds are kept inside the cabinet in the bathroom for staff. All play equipment and materials used by children are age-appropriate, each child has an individual storage space (cubby, individually labelled with name) for his/her clothing, personal belongings. There is a working telephone. Electrical outlets are inaccessible to children in care and are covered with safety plugs. Recalled and/or prohibited toys or sleep/play equipment were not observed on the premises. There are no window cords accessible to children. Water fountains are available at the play area. All materials and surfaces are toxic free. There is no fireplace in the facility. The center has an internal pull-down fire alarm system and 2-A:10-B:C type of fire extinguisher was observed. Carbon monoxide devices are in operable condition (tested at 10:10 A.M.). Restrooms: LPA inspected and observed two bathrooms inside the classroom. LPA also observed liquid soap, paper towel, toilet paper, and trash bins inside the bathroom. Water temperature is appropriate.

Lady King
Joselito DelMundo
	DATE: 09/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)

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California Health & Human Services Agency

California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:

Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.

Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: WIND IN THE WILLOWS PRESCHOOL, THE	FACILITY NUMBER: 153801889
	VISIT DATE: 09/02/2026

NARRATIVE

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The director’s office is used as an isolation area for children who become ill while in care. The facility maintains a comfortable temperature at all times, first aid supplies (first aid manual/guide, bandages, scissors, tweezers). LPA observed sign in/out sheets in one of the entrance doors. Smoking is prohibited on premises, no prohibited child care items observed. Firearms/weapons are not allowed or stored on premises. Per Director Ratliff, children do not nap in the classroom.
Outdoor: The facility has one playground area for the preschool children. The play area is made of sand and concrete and has a canopy that covers the play equipment. LPA also observed a bicycle path in the outdoor area. Outdoor play equipment was inspected for health, safety, good repair, and age appropriateness. The area was observed to be free of debris, free from hazard, holes, broken items, debris. Water fountain is available at the play area. No bodies of water were observed. Health Related Services: Per Director Ratliff, the facility does not provide medications for children in care. Children are inspected for illnesses (wellness policy) as they arrive. The director was advised that if medications are administered, they have to send an Incidental Medical Services Plan to the Licensing Department. The administration of medications would be provided only with parent's written permission and a doctor's note. Facility was also advised that the medication must be properly labeled and stored in its original container. The Director stated that they were not providing transportation to preschool children. Parents drop them off at the center.

Food Service: The facility only provides snacks.

Staff/Personnel Records: Designation of Responsibility observed, immunization's, TB clearance, health screening, criminal record statement, statement acknowledging requirement to report suspected child abuse. Based on records review and on Guardian, the facility director and two staff are fingerprint cleared. Based on records review, staff 2 completed 3 units of child development. Per Director Ratliff, Staff 2 has completed additional 9 units of child development. The director was advised to update the file of staff 2.

Also, the two staff do not have valid CPR/First Aid training certificates. The facility director was advised to have the staff complete the in-person CPR/First Aid training either through the American Red Cross, American Heart Association, or any Emergency Medical Services Authority (EMSA) approved/accredited training centers.
Children Records: Based on records review, child 7 and child 8 are missing immunization records. Child 8 do not have Physicians Report on file.

NAME OF LICENSING PROGRAM MANAGER: Lady King
NAME OF LICENSING PROGRAM ANALYST: Joselito DelMundo
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 09/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026

LIC809 (FAS) - (06/04)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: WIND IN THE WILLOWS PRESCHOOL, THE	FACILITY NUMBER: 153801889
	VISIT DATE: 09/02/2026

NARRATIVE

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Facility Records: Facility Roster for the current year was provided. The director stated that they have twelve children enrolled in the day care. Based on records review, the facility roster is not updated. The director was advised to update the facility roster. Fire/earthquake drills is current and was conducted last 03/31/2026, at 9:48 AM. Sign in and out sheets were reviewed.

Posting Requirements: The parent board was reviewed and has all the required forms posted. Failure to comply with posting requirements shall result in an immediate civil penalty. The following were observed posted as required: facility license, Personal Rights (LIC613A), Parent’s Rights Poster (PUB 394), emergency disaster plan, earthquake preparedness checklist, and California Car Seat Law.

Documents Provided and or Discussed: Forms and records to keep at the facility and IMS.

Advisory/Other: First Aid kits were observed with supplies (thermometer) readily available.
Incidental Medical Services (IMS) policy was discussed. For IMS information see Evaluator Manual - Regulation Interpretations and Procedures for Child Care Centers Sections 101173 and 101226. When any IMS is provided, an updated Plan of Operation that includes IMS must be submitted to the Department. The following information regarding ADA was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice)/ (800) 514-0383 (TTY) and link to publication: Commonly Asked Questions about Child Care Centers and the ADA, available at: http://www.ada.gov/childqanda.htm

The director was advised of the requirement to report Unusual Incidents. Licensee informed to utilize the Unusual Incident Report/Injury Report LIC624B when submitting the report to the department (email address on the website: www.unusualincidentreport@dss.ca.gov). A report shall be made to the department by telephone or fax during the department's normal business hours before the close of the next working day following the occurrence during the operation of family day care home. In addition, a written report shall be submitted to the department within seven days following the occurrence of any events specified above.

The director was reminded that all adults 18 and over, including employees and volunteers, except as specified in Health and Safety Code section 1596.871, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day for a maximum of 5 days or, if the penalty is for a repeat violation, for a maximum of 30 days per person will be assessed if this regulation is violated.

NAME OF LICENSING PROGRAM MANAGER: Lady King
NAME OF LICENSING PROGRAM ANALYST: Joselito DelMundo
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 09/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026

LIC809 (FAS) - (06/04)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: WIND IN THE WILLOWS PRESCHOOL, THE	FACILITY NUMBER: 153801889
	VISIT DATE: 09/02/2026

NARRATIVE

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Assembly Bill (AB) 2370, Chapter 676, Statutes of 2018, requires all licensed Child Care Centers (CCCs) constructed before January 1, 2010, to test their water (used for drinking and food preparation) for lead contamination before January 1, 2023, and then every 5-years after the date of the first test as specified in Health and Safety Code section 1597.16.

For child care center licenses issued after July 1, 2022, the licensee shall test their water for lead within 180 days of licensure pursuant to Written Directives section 101700 (PIN 21-21.1-CCP.).

During this visit, LPA spoke over the phone with the District Manager, Natalie schneider and stated that the facility has been tested for lead every three years. The director also stated that the facility was tested for lead last 09/25/2025. A copy of the lead testing was provided to the LPA.

Facility Director was informed of the MyChildCarePlan.org website; a consumer education website that helps families obtain child care by connecting them to child care providers and Resource and Referral Agencies (R&Rs) throughout California.

To improve the quality and value of the new inspection process, a survey may be sent to the email address provided. Please complete the survey and share your inspection experience. If you have any questions regarding the process or CARE tools, please send email inquiries to inspectionprocess@dss.ca.gov. For additional information regarding the inspection and its tools and methods, please visit the Program website at www.cdss.ca.gov/inforesources/community-care-licensing/inspection-process.

The On Duty Worker is available for questions at (661) 202-3318 Monday through Friday 8:00 A.M. – 5:00 P.M.

No deficiency was cited at this time. However, a technical assistance was issued during this visit. A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the director, Brooke Ratliff.

NAME OF LICENSING PROGRAM MANAGER: Lady King
NAME OF LICENSING PROGRAM ANALYST: Joselito DelMundo
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 09/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026

LIC809 (FAS) - (06/04)

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