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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153806092
Report Date: 06/22/2026
Date Signed: 06/22/2026 01:50:52 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/06/2026 and conducted by Evaluator Denisia Jimenez
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20260406132301

FACILITY NAME:KIDZ KONNECTIONFACILITY NUMBER:
153806092
ADMINISTRATOR:ESPINOZA, REBECCAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 303-8358
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93309
CAPACITY:14CENSUS: 4DATE:
06/22/2026
UNANNOUNCEDTIME BEGAN:
12:10 PM
MET WITH:Rebecca EspinozaTIME COMPLETED:
02:10 PM
ALLEGATION(S):
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An adult in the home inappropriately handled a child.
An adult in the home used an inappropriate form of discipline.
INVESTIGATION FINDINGS:
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On 06/22/26, LPA Jimenez conducted an unannounced visit to deliver findings regarding the above allegations. LPA toured the facility and obtained a census. The investigation included interviews with the reporting party, licensee, assistant, children, and parents; a review of facility records; and review of two video recordings provided to the Department.
Evidence gathered during the investigation confirmed that children were placed alone inside a small enclosed space within the bathroom, referred to by staff as the “time out room” or “crying room.” Video footage showed children crying, screaming, and striking the glass door while isolated in the space. Children were placed in this room for several minutes at a time due to reported behavioral issues. The licensee and assistant stated that the area was used to help children calm down and because visual supervision was possible.
Although the licensee stated that the practice was used to manage challenging behavior, video documentation showed children visibly distressed and isolated in an enclosed area. This practice violates children’s personal rights.
(Continued on LIC-9099-C)
Substantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Scott Herring
LICENSING EVALUATOR NAME: Denisia Jimenez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 57-CC-20260406132301
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: KIDZ KONNECTION
FACILITY NUMBER: 153806092
VISIT DATE: 06/22/2026
NARRATIVE
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Based on the preponderance of evidence, the allegations that an adult in the home inappropriately handled a child and used an inappropriate form of discipline are substantiated.

Per California Code of Regulations, Title 22, Division 12, Chapter 1 the following deficiency Type A is being cited (see 9099-D)

LPA Denisia Jimenez informed licensee Rebecca Espinoza that this report dated 06/22/2026 documents 1 Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care. Also, LPA Denisia Jimenez informed the licensee to provide a copy of this licensing report dated 06/22/2026 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A copy of the Fact Sheet - Child Care Parent Notification Requirements and a copy of LIC 9224 Acknowledgement of Receipt of Licensing Reports was given to Licensee Rebecca Espinoza.

An exit interview was conducted with Licensee Rebecca Espinoza. A copy of this report and Appeal Rights were provided. A notice of site visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Scott Herring
LICENSING EVALUATOR NAME: Denisia Jimenez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/22/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 57-CC-20260406132301
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: KIDZ KONNECTION
FACILITY NUMBER: 153806092
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/22/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/22/2026
Section Cited
CCR
102423(a)(4)
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Personal Rights –To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including, but not limited to: interference with eating, sleeping or toileting; or withholding shelter, clothing, medication or aids to physical functioning.
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Licensee shall immediately discontinue the use of the bathroom “time out room” or any enclosed isolation area as a form of discipline. Licensee shall submit a written plan to the Department by 06/23/26 detailing how age appropriate, non-punitive guidance and redirection methods will be implemented to ensure compliance with personal rights regulations.
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Based on interviews and video evidence, the licensee and assistant placed children alone in a small enclosed “time out room” within the bathroom for several minutes. Children were observed crying, screaming, and striking the door while attempting to exit. This is an immediate threat which poses an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Scott Herring
LICENSING EVALUATOR NAME: Denisia Jimenez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/22/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/22/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5