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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153806138
Report Date: 08/20/2025
Date Signed: 08/20/2025 11:25:35 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/07/2025 and conducted by Evaluator Christopher Burnias
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20250707151319
FACILITY NAME:HIDALGO, GUADALUPE & MARIA FAMILY CHILD CAREFACILITY NUMBER:
153806138
ADMINISTRATOR:HIDALGO, GUADALUPEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 836-9864
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93313
CAPACITY:14CENSUS: 3DATE:
08/20/2025
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Maria HidalgoTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Licensee hit day care children
Licensee yelled at day care children
INVESTIGATION FINDINGS:
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On 08/20/2025, An unannounced complaint inspection was conducted by Licensing Program Analysts (LPA), Christopher Burnias and Claribel Soto. LPA met with Licensees, Guadalupe and Maria Hidalgo. LPA’s toured the facility and census was taken. The purpose of today's inspection was to deliver findings for the above allegations.

Information obtained through interviews, revealed from multiple sources that on one or more occasions, Licensees have yelled at and hit one or more children at the day care home using an open hand or possibly with other objects. Interviews did not reveal any injuries sustained. These actions are a violation of children’s personal rights.
Based on information gathered through interviews, the preponderance of evidence has been met, therefore, the above allegations are found to be SUBSTANTIATED.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Christopher Burnias
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 57-CC-20250707151319
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: HIDALGO, GUADALUPE & MARIA FAMILY CHILD CARE
FACILITY NUMBER: 153806138
VISIT DATE: 08/20/2025
NARRATIVE
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Per Title 22 Division 12 Chapter 3 of the California Code of Regulations the following deficiencies are being cited (see attached pages).

LPA Burnias informed Licensees Guadalupe and Maria Hidalgo that this report dated 08/20/2025 documents one Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care. Also, LPA Burnias informed the Licensees to provide a copy of this licensing report dated 08/20/2025 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Licensees were provided appeal rights. This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Christopher Burnias
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 57-CC-20250707151319
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: HIDALGO, GUADALUPE & MARIA FAMILY CHILD CARE
FACILITY NUMBER: 153806138
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/20/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/21/2025
Section Cited
CCR
102423(a)(4)
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-PERSONAL RIGHTS- 102423(a)(4)
To be free from corporal or unusual punishment… or other actions of a punitive nature…
This requirement was not met as evidenced by:
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Licensees are to review regulations regarding Children’s Personal Rights and provide the Department written statements acknowledging that they have read and understood the regulations and will ensure compliance with licensing requirements.
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Based on information obtained through interviews, Licensees did not comply with the section cited above. Interviews from multiple sources reveal that Licensees have hit and yelled at children in care which poses an immediate risk to the health, safety and personal rights of children in care.
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Licensees are also to review online training video related to Children’s Personal Rights and provide the Department a statement indicating they have watched the training video and will ensure compliance.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Christopher Burnias
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3