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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153807995
Report Date: 06/26/2023
Date Signed: 06/26/2023 08:57:07 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/15/2023 and conducted by Evaluator Carol Heath
COMPLAINT CONTROL NUMBER: 12-CC-20230315120238
FACILITY NAME:LUKENBILL KATHRYN, TENDER HEARTH FAMILY CHILD CAREFACILITY NUMBER:
153807995
ADMINISTRATOR:LUKENBILL, KATHRYNFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 256-2807
CITY:ROSAMONDSTATE: CAZIP CODE:
93560
CAPACITY:14CENSUS: 9DATE:
06/26/2023
UNANNOUNCEDTIME BEGAN:
08:35 AM
MET WITH:LUKENBILL, KATHRYNTIME COMPLETED:
09:30 AM
ALLEGATION(S):
1
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9
Conduct Inimical
INVESTIGATION FINDINGS:
1
2
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9
10
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13
On 06/26/23, Licensing Program Analyst (LPA) Carol Heath met with the licensee, Kathryn Lukenbill. Upon arrival, 9 daycare children were present and 1 assistant with the licensee. The purpose of the inspection was to deliver the finding for the above allegation.
The investigation was conducted by the Community Care Licensing Investigations Bureau investigator, Elisia Rippe. The investigation consisted of interviews with children, the licensee, and other relevant parties including a review of information provided by Child Protective Service regarding inappropriate behaviors between licensee’s family members.
Based on the inconsistent statements obtained during the investigation, the allegation is unsubstantiated.

No deficiencies were cited.
This report was reviewed with the licensee, Kathryn Lukenbill. Appeal rights were discussed, and an exit interview was conducted.


Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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