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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153808179
Report Date: 12/18/2024
Date Signed: 12/18/2024 01:47:46 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/13/2024 and conducted by Evaluator Mayra Rivera
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20241113132756
FACILITY NAME:PRIMEROS PASOS CHILD DEVELOPMENT CENTERFACILITY NUMBER:
153808179
ADMINISTRATOR:LLANES, GLORIAFACILITY TYPE:
850
ADDRESS:1111 BUSH STREETTELEPHONE:
(661) 854-6488
CITY:ARVINSTATE: CAZIP CODE:
93203
CAPACITY:106CENSUS: 44DATE:
12/18/2024
UNANNOUNCEDTIME BEGAN:
10:40 AM
MET WITH:Francis Vega, Site SupervisorTIME COMPLETED:
01:55 PM
ALLEGATION(S):
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 Staff did not provide adequate supervision resulting in day care child sustaining multiple injuries.
INVESTIGATION FINDINGS:
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On Wednesday, December 18, 2024, at 10:40 a.m., Licensing Program Analyst (LPA), Mayra Rivera conducted an unannounced complaint inspection and to deliver findings in regards staff did not provide adequate supervision resulting in day care child sustaining multiple injuries.

Upon LPA Rivera arrival, LPA observed 9 toddlers with 4 staff present providing care and supervision and 35 preschool children with 7 staff present providing care and supervision. LPA met with Site Supervisor Francis Vega who guided LPA Rivera on a tour of the facility. Present staff are background cleared and observed the faciltiy to be in ratio. LPA interviewed 2 children.

During the course of this investigation, LPA Mayra Rivera, conducted confidential interviews with staff, parents, reviewed reports and photos. The parents stated they have no concerns with the quality of care provided at Primeros Pasos Child Development Center. During the interviews with staff all stated they are aware of child 1 (C1) having behavioral concerns. During the interview with staff #2, it was stated, staff
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 12/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 12-CC-20241113132756
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: PRIMEROS PASOS CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 153808179
VISIT DATE: 12/18/2024
NARRATIVE
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#2 heard C1 and C2 playing together with big trucks in dramatic play area and heard them arguing over the truck and staff #2 was walking towards them, and observed C1 scratch C2, left eye and left a red mark. LPA Rivera received a photo of C2 and shows 3 scratches on the left eye.

The above allegation is found to be substantiated. A finding of substantiated means that the allegation has been found to be valid because the preponderance of the evidence standard has been met. Based on the information obtained during this investigation, the following Type B deficiency listed on the attached LIC 9099D is being cited in accordance with California Code of Regulations Title 22. The deficiency that is being cited needs to be cleared to protect the children’s health and safety.

The following citation is being cited today on the attached LIC 9099D.



Upon receipt of this report, the Licensee shall post the Notice of Site Visit and any Licensing report documenting a type “B” deficiency. The report and the Notice of Site Visit (LIC 9213) shall be posted for 30 consecutive days. Failure to maintain posting as required will result in an immediate $100 civil penalty.

The exit interview was conducted with Site Supervisor Francis Vega. A copy of this report and appeal rights were discussed and left with Site Supervisor Francis Vega, whose signature on this form confirms receipt of these documents.
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 12/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/18/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 12-CC-20241113132756
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: PRIMEROS PASOS CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 153808179
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/18/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/17/2025
Section Cited
CCR
101223(a)(2)
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Personal Rights-(a) The licensee shall ensure that each child is accorded the following personal rights: (2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement is not met as evidenced by:
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Site Supervisor Francis placed and individual meeting with staff on 12/18/24 to discuss the importance of shadowing children who have behavioral concerns to ensure the safety of other children. Staff signed the agreement to shadow children with behavioral concerns on 12/18/24 to ensure shadowing at all times to prevent future incidents,.
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Based on interviews and photo the licensee did not comply with the section cited above in staff not providing adequate supervision resulting in day care child sustaining injuries to the left eye which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 12/18/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/18/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3