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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153808179
Report Date: 07/22/2025
Date Signed: 07/22/2025 09:37:15 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/05/2025 and conducted by Evaluator Isabel Ortega
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20250605112510
FACILITY NAME:PRIMEROS PASOS CHILD DEVELOPMENT CENTERFACILITY NUMBER:
153808179
ADMINISTRATOR:LLANES, GLORIAFACILITY TYPE:
850
ADDRESS:1111 BUSH STREETTELEPHONE:
(661) 854-6488
CITY:ARVINSTATE: CAZIP CODE:
93203
CAPACITY:106CENSUS: 42DATE:
07/22/2025
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Francisn Vega, Site SupervisorTIME COMPLETED:
09:56 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff speak inappropriately in the presence of day care children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On July 22, 2025, Licensing program Analyst (LPA) Ortega conducted an unannounced inspection to the above facility. The purpose of this inspection is to deliver findings regarding the above allegation. LPA met with Site Supervisor who granted access to the facility. Upon arrival LPA observed 42 children and 16 Staff providing care and supervision.
During this investigation, LPA Calloway conducted confidential interviews with all relevant parties involved. Based on the interviews conducted there were no disclosures of any witnesses that observed staff speaking inappropriately in the presence of the day care children nor did any of the parties involved disclosed feeling uncomfortable with the manner staff engaged with each other within the day care environment. Therefore, the evidence does not corroborate with the allegation. The allegation, Staff speak inappropriately in the presence of day care children is deemed to be Unsubstantiated. An unsubstantiated finding means, although the allegation may have happened or is valid, there were not a preponderance of evidence to prove the alleged violation occurred.
An exit interview was conducted, copy of this report was read and provided, the notice of Site Visit and appeal rights were also provided, to Site Supervisor, Francis Vega. The Notice of Site Visit shall be posted visible to the public for 30 days, removal of this posting is subject to a $100 civil penalty. All reports are recommend to keep for a minimum of 3 years.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Isabel Ortega
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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