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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153808662
Report Date: 01/24/2025
Date Signed: 01/24/2025 02:59:04 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/23/2025 and conducted by Evaluator Anita Tristan
COMPLAINT CONTROL NUMBER: 57-CC-20250123145659
FACILITY NAME:LIL' EXPLORERSFACILITY NUMBER:
153808662
ADMINISTRATOR:CONTRERAS, BRIANNAFACILITY TYPE:
850
ADDRESS:8800 HARRIS ROADTELEPHONE:
(661) 665-1200
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93311
CAPACITY:298CENSUS: 133DATE:
01/24/2025
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Jennifer BessTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Staff does not meet minimum qualifications.
INVESTIGATION FINDINGS:
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On 01/24/2025 Licensing Program Analyst (LPA) Anita Tristan conducted an unannounced complaint inspection regarding the above allegation. LPA met with Assistant Director, Jennifer Bess. Director, Brianna Contreras was out of the office.

LPA toured the facility, inside and outside and a census was taken. During today’s visit, LPA conducted interviews, reviewed files, and received documentation.

For the allegation of, Staff does not meet minimum qualifications, this allegation has been investigated. Based on records review, LPA observations, and interviews it has been determined that Staff #1 has completed 9 of the 12 required childhood education units and is not a fully qualified teacher.

***Continued on 9099-C***

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:

DATE: 01/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 57-CC-20250123145659
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: LIL' EXPLORERS
FACILITY NUMBER: 153808662
VISIT DATE: 01/24/2025
NARRATIVE
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This agency has investigated the above allegation and determined the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, a Type B deficiency is cited (see LIC 9099-D).

Exit interview conducted with Director, Jennifer Bess.

Appeal Rights were given and discussed and A Notice of Site Visit will remain posted for 30 days.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:

DATE: 01/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/24/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 57-CC-20250123145659
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: LIL' EXPLORERS
FACILITY NUMBER: 153808662
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/24/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/07/2025
Section Cited
CCR
101216.1(c)(1)
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(c) To be a fully qualified teacher, a teacher shall have one of the following: (1) Twelve postsecondary semester or equivalent quarter units in early childhood education or child development completed, with passing grades, at an accredited or approved college or university; and at least six months of work experience in a licensed child care center or comparable group child care program.

This requirement is not met as evidenced by:
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Assistant Director stated submit proof of required enrollment of needed courses for Staff #1.
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Based on record review, the licensee did not comply with the section cited above. Staff #1 has completed 9 of the 12 required childhood education units. This poses a potential health, safety or personal rights risk to persons in care.

This poses a potential risk to the health, safety, or personal rights of children in care.
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Assistant Director stated she will submit a plan to the Fresno Regional Office by 02/07/2025 specifying how staff will be reorganized to ensure there is a qualified teacher in the classroom at all times.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:

DATE: 01/24/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/24/2025
LIC9099 (FAS) - (06/04)
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