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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153808662
Report Date: 02/06/2026
Date Signed: 02/06/2026 02:39:54 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/10/2025 and conducted by Evaluator Lady Cabrera
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20251210161105
FACILITY NAME:LIL' EXPLORERSFACILITY NUMBER:
153808662
ADMINISTRATOR:BESS, JENNIFERFACILITY TYPE:
850
ADDRESS:8800 HARRIS ROADTELEPHONE:
(661) 665-1200
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93311
CAPACITY:298CENSUS: 97DATE:
02/06/2026
UNANNOUNCEDTIME BEGAN:
01:25 PM
MET WITH:Director Wendy GarrettTIME COMPLETED:
02:40 PM
ALLEGATION(S):
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Staff did not follow physician's orders for child
INVESTIGATION FINDINGS:
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On 02/06/2026, Licensing Program Analyst (LPA) Lady Cabrera conducted an unannounced complaint inspection at the facility. The purpose of the inspection was to deliver the finding for the above listed complaint allegation. LPA tour the facility with Director Wendy Garrett.

During the course of the investigation, LPA Cabrera collected facility records and conducted interviews of staff and parents. Based on interviews and records reviewed Staff did not follow physician’s orders for child. On 12/05/2025, Staff self-admitted of not administering the correct dosage, therefore, Staff did not follow the physician’s orders for the child.

On 12/17/2025, LPA arrived at the facility to investigate a complaint, it was confirmed the facility did not report the unusual incident to Fresno Community Care Licensing (CCL) by telephone or fax within the CCL’s next working day and during its normal business hours.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 57-CC-20251210161105
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: LIL' EXPLORERS
FACILITY NUMBER: 153808662
VISIT DATE: 02/06/2026
NARRATIVE
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Based upon observations, and information gathered through interviews and records reviewed, the preponderance of evidence standard has been met, therefore the above allegation IS found to be SUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, the deficiency is being cited on the attached LIC 9099D.

An exit interview conducted with Director Wendy Garrett. A copy of this report and Appeal Rights were provided. This report shall be made available to the public upon request.

LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 57-CC-20251210161105
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: LIL' EXPLORERS
FACILITY NUMBER: 153808662
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/06/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/20/2026
Section Cited
CCR
101226(3)(A)
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101226 Health-Related Services (3) Prescription medications may be administered if all of the following conditions are met:(A) Prescription medications shall be administered in accordance with the label directions as prescribed by the child's physician.
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Licensee stated they will conduct all-staff training regarding administering medication and Incidental Medical Services protocol.
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This requirement was not met as evidenced by: Based on interviews and records reviewed, Licensee did not comply with the cited regulation, Staff did not follow physician's orders for child, which poses a potential risk to the health, safety, or personal rights to children in care.
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 Licensee will submit sign-in sheet, agenda and packet that was provided to staff by 02/20/2026 and will submit copy of the Incidental Medical Service Plan by 02/20/2026.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3