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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153808662
Report Date: 05/19/2026
Date Signed: 05/19/2026 01:37:14 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/12/2026 and conducted by Evaluator Lady Cabrera
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20260312123450
FACILITY NAME:LIL' EXPLORERSFACILITY NUMBER:
153808662
ADMINISTRATOR:WENDY GARRETTFACILITY TYPE:
850
ADDRESS:8800 HARRIS ROADTELEPHONE:
(661) 665-1200
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93311
CAPACITY:298CENSUS: 119DATE:
05/19/2026
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Wendy GarrettTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Due to lack of supervision, child was bit by another child
INVESTIGATION FINDINGS:
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On 05/19/2026, Licensing Program Analyst (LPA) Lady Cabrera conducted an unannounced complaint inspection at the facility. The purpose of the inspection was to deliver the finding regarding the above listed complaint allegation. LPA Cabrera toured the facility with Director Wendy Garrett.

During the investigation, LPA collected facility records, physical evidence, and conducted interviews with staff and parents. LPA reviewed facility reports documenting twelve biting incidents and three scratching incidents that occurred between 03/10/2026 and 04/10/2026. These incidents occurred while staff were present; some happened quickly and unexpectedly during normal peer interactions typical for this age group. Staff intervened immediately upon observing the behaviors and redirected the children.

However, the investigation revealed that on 03/09/2026, Staff 1 denied seeing any bite marks on Child 1, and Staff 2 reported that no biting incidents occurred during their shift on that date.

Continued on LIC9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 57-CC-20260312123450
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: LIL' EXPLORERS
FACILITY NUMBER: 153808662
VISIT DATE: 05/19/2026
NARRATIVE
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Child 1 sustained an unexplained bite mark on their left thigh. Staff were aware of the children’s challenging behaviors, including biting and scratching, yet did not provide adequate care and appropriate supervision necessary to meet the needs of the children.

The Director reported that biting behaviors can be part of normal development in younger children. While biting is a typical developmental phase, adequate and attentive supervision is essential to reduce or prevent foreseeable injuries. Based on observations, interviews, and physical evidence, the preponderance of evidence standard has been met; therefore, the above allegation is SUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, the deficiency is being cited on the attached LIC 9099D. An exit interview conducted with Director Wendy Garrett.

A copy of this report and Appeal Rights were provided. This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 day
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/12/2026 and conducted by Evaluator Lady Cabrera
COMPLAINT CONTROL NUMBER: 57-CC-20260312123450

FACILITY NAME:LIL' EXPLORERSFACILITY NUMBER:
153808662
ADMINISTRATOR:WENDY GARRETTFACILITY TYPE:
850
ADDRESS:8800 HARRIS ROADTELEPHONE:
(661) 665-1200
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93311
CAPACITY:298CENSUS: 119DATE:
05/19/2026
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Wendy GarrettTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Staff did not inform parent of incident
INVESTIGATION FINDINGS:
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On 05/19/2026, Licensing Program Analyst (LPA) Lady Cabrera conducted an unannounced complaint inspection at the facility. The purpose of the inspection was to deliver the finding for the above listed complaint allegation. LPA tour the facility with Director Wendy Garrett.

During the course of the investigation, LPA Cabrera collected facility records and conducted interviews with staff and parents. Based on interviews and a review of facility records, it was confirmed that staff will verbally inform parents or provide incident/observations and disciplinary reports to the parents when their child has an incident. Parents will sign to confirm receiving the reports. Per interviews, on 03/09/2026 Staff verbally informed parents regarding Child’s 1 mark on the leg.

The investigation revealed through interviews and review of records, that although the above allegation may have happened or is valid, there is not a preponderance of evidence at this time to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
Continued on LIC9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 57-CC-20260312123450
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: LIL' EXPLORERS
FACILITY NUMBER: 153808662
VISIT DATE: 05/19/2026
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency is cited during today's visit. Exit interview conducted and report was reviewed with Director Wendy Garrett.

This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days. Appeal rights were provided to Licensee.
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 57-CC-20260312123450
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: LIL' EXPLORERS
FACILITY NUMBER: 153808662
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/19/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/02/2026
Section Cited
CCR
101229(a)
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101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. This requirement was not met as evidenced by:
Based on interviews conducted by LPA and a thorough review of facility records,
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Director stated that she will conduct a staff meeting to reinforce the importance of appropriate staff positioningand supervision in the classroom to effectively support children with challenging behaviors.
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 it has been determined that the licensee failed to comply with the regulation cited above, as detailed in LIC 9099, which poses a potential risk to the health, safety, or personal rights to children in care.
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Director will provide copy of training agenda and copy of attendance sheet and submit it to the Department by 06/02/2026.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5