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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153808664
Report Date: 07/22/2025
Date Signed: 07/22/2025 12:09:08 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/18/2025 and conducted by Evaluator Anita Tristan
COMPLAINT CONTROL NUMBER: 57-CC-20250718164159
FACILITY NAME:LIL' EXPLORERSFACILITY NUMBER:
153808664
ADMINISTRATOR:BESS. JENNIFERFACILITY TYPE:
830
ADDRESS:8800 HARRIS ROADTELEPHONE:
(661) 665-1200
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93311
CAPACITY:12CENSUS: 8DATE:
07/22/2025
UNANNOUNCEDTIME BEGAN:
10:36 AM
MET WITH:Jennifer BessTIME COMPLETED:
12:22 PM
ALLEGATION(S):
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Staff engaged in an inappropriate altercation in the presence of daycare
children.
INVESTIGATION FINDINGS:
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On 07/22/2025 Licensing Program Analyst (LPA) Anita Tristan conducted an unannounced complaint inspection to investigate the above allegation. LPA met with Director, Jennifer Bess and discussed the purpose of the inspection.

During the course of the investigation, LPA Tristan interviewed the staff and conducted facility observations and reviewed and obtained facility records. This allegation was previously investigated due to the incident being self-reported. The incident took place on 07/17/2025 where two employees engaged in a physical altercation while children were in care. This altercation took place in the hallway, all classroom doors were closed and children did not witness. A citation for a personal rights deficiency was issued on 07/18/2025. LPA determine there was no indication of any additional incidents involving Staff engaged in an inappropriate altercation in the presence of daycare children.

***Continued on 9909-C***
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 57-CC-20250718164159
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: LIL' EXPLORERS
FACILITY NUMBER: 153808664
VISIT DATE: 07/22/2025
NARRATIVE
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Although the facility followed the appropriate reporting requirements and took appropriate measures to address the incident, it was determined that the staff’s actions violated the child’s personal rights which posed a potential risk to the health, safety, or personal rights of children in care.

Based on the information gathered from the interviews, the preponderance of evidence standard was met, and the allegation that Staff engaged in an inappropriate altercation in the presence of daycare children is substantiated. No additional citations will be issued during today’s inspection.

Per California Code of Regulations, Title 22, Division 12, a Type B citation was cited during the case management conducted on 07/18/2025. A plan of corrections has been issued.

An exit interview was conducted with Director, Jennifer Bess. A copy of this report and the Appeal Rights were provided and discussed.

A Notice of Site Visit was provided and will be posted for 30 days.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2