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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153808664
Report Date: 09/24/2025
Date Signed: 10/01/2025 04:31:39 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/16/2025 and conducted by Evaluator Sonja Navarrette
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20250716131310
FACILITY NAME:LIL' EXPLORERSFACILITY NUMBER:
153808664
ADMINISTRATOR:BESS. JENNIFERFACILITY TYPE:
830
ADDRESS:8800 HARRIS ROADTELEPHONE:
(661) 665-1200
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93311
CAPACITY:12CENSUS: 8DATE:
09/24/2025
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Jennifer BessTIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff speak inappropriately to infants in care.
Staff handled infant in care inappropriately.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 09/24/2025, Licensing Program Analyst (LPA) Sonja Navarrette conducted an unannounced complaint inspection to provide findings. LPA met with Director, Jennifer Bess who accompanied LPA during tour of facility both inside and outside. LPA explained the allegations, and a census was taken. LPA interviewed witnesses, parents, reviewed sign-in/out sheets, and facility records. During the investigation, witnesses revealed there is not sufficient information to support that staff speak inappropriately to infants in care and staff handled infants in care inappropriately.
The investigation revealed through interviews, and review of records that although the above allegations may have happened or are valid, there is not a preponderance of evidence at this time to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.
Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiencies are cited during today's visit. Exit interview conducted and report was reviewed with Director Jennifer Bess.
A notice of site visit was given and must remain posted for 30 days.
Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Sonja Navarrette
LICENSING EVALUATOR SIGNATURE:

DATE: 09/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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