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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153810166
Report Date: 04/29/2025
Date Signed: 04/29/2025 11:54:49 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/24/2025 and conducted by Evaluator Anita Tristan
COMPLAINT CONTROL NUMBER: 57-CC-20250424180901
FACILITY NAME:PLAY AND THRIVE ACADEMYFACILITY NUMBER:
153810166
ADMINISTRATOR:HEIDI BROWNFACILITY TYPE:
850
ADDRESS:7737 MEANY AVE STE A1TELEPHONE:
(661) 578-4756
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93308
CAPACITY:26CENSUS: 9DATE:
04/29/2025
UNANNOUNCEDTIME BEGAN:
07:00 AM
MET WITH:Shannon PennywittTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Staff are operating over ratio.
INVESTIGATION FINDINGS:
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On 04/29/2025 Licensing Program Analyst (LPA) Anita Tristan conducted an unannounced complaint inspection regarding the above allegation. LPA met with Director, Shannon Pennywitt. LPA reviewed the allegation and toured the facility. LPA observed 9 preschool children playing with director and Staff #1.

During today's visit, LPA reviewed documentation and verified through facility records that the facility was out of ratio on the following dates. April 11, 2025, between the hours of 8:49am through 9:00am the director was providing supervision for 20 children in care.

***Continued on 9099-D***

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 57-CC-20250424180901
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: PLAY AND THRIVE ACADEMY
FACILITY NUMBER: 153810166
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/29/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/13/2025
Section Cited
CCR
101161(a)
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101161 Limitations on Capacity
(a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license...
This requirement was not met as evidenced by:
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Per Director facility will submit a written plan to the Department detailing how they will ensure the facility to stay within ratio; including a list of Substitutes that will help prevent further incidents from taking place by POC due date 05/13/2025.
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Based on information obtained through record review, it was revealed that the facility had been out of ratio. This poses a potential risk to the health, safety, and personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 57-CC-20250424180901
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: PLAY AND THRIVE ACADEMY
FACILITY NUMBER: 153810166
VISIT DATE: 04/29/2025
NARRATIVE
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Based upon, facility record review, records indicated that facility was out of ratio. The preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

Per Title 22 Division 12 Chapter 1 of the California Code of Regulations the following deficiency is being cited on the attached LIC 9099D.

An exit interview was conducted with Director, Shannon Pennywitt.

A copy of this report and Appeal Rights were provided and discussed with Director.

This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3