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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153810206
Report Date: 07/16/2024
Date Signed: 07/16/2024 12:37:49 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/13/2024 and conducted by Evaluator Behatriz Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20240613101206
FACILITY NAME:BRIGHT FUTURES PRESCHOOL LLCFACILITY NUMBER:
153810206
ADMINISTRATOR:MAGANA, GLORIBELFACILITY TYPE:
850
ADDRESS:608 KENTUCKY STTELEPHONE:
(661) 631-5555
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93305
CAPACITY:32CENSUS: 20DATE:
07/16/2024
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Janeth FloresTIME COMPLETED:
01:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff handled child in a rough manner
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13

On 06/17/2024, Licensing Program Analyst (LPA) Behatriz Gonzalez arrived at the facility to conduct an unannounced complaint inspection and deliver investigation findings regarding the above allegations. LPA met with Site Supervisor Janette Flores, a census was taken, and a tour of the facility was conducted.
During the course of this investigation, LPA Gonzalez conducted interviews with licensee, staff, children, and daycare parents currently and previously in care.
It is determined based on the interviews conducted with staff, children, and parents there were no reported incidents of any inappropriate interaction between staff and children in care. In addition children reported they were happy, and get along well with the staff. Finally, child number 1 indicated they love attending the facility and are sad they will not be attending next year.
Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegations are UNSUBSTANTIATED.
Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency was cited.
An exit interview was conducted with Site Supervisor. Site Supervisor was provided a copy of their appeal rights.
A Notice of Site Visit Form was posted on parent's board and must remain posted for 30 days
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Scott Herring
LICENSING EVALUATOR NAME: Behatriz Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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