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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153908907
Report Date: 12/07/2021
Date Signed: 12/07/2021 11:21:00 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/15/2021 and conducted by Evaluator Araceli Gibson
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20210915140310
FACILITY NAME:SANTANDER, MARIA FAMILY CHILD CAREFACILITY NUMBER:
153908907
ADMINISTRATOR:SANTANDER, MARIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 240-5692
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93306
CAPACITY:14CENSUS: DATE:
12/07/2021
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Maria Santander TIME COMPLETED:
11:35 AM
ALLEGATION(S):
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Licensee left day care children unattended
INVESTIGATION FINDINGS:
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An unannounced complaint visit was conducted today by Licensing Program Analyst (LPA) Araceli Gibson. LPA met with licensee Maria Santander and informed her of the purpose of today’s visit is to close the complaint investigation.

Based upon interviews with the licensee, parents, children, and witnesses it is determined the allegations are valid. By Licensee’s own admission Licensee reported she had her granddaughter a minor take care of daycare children, while Licensee was away from the home during daycare hours. It has also been determined that daycare children have been left alone in the home, while the Licensee left the home. The preponderance of evidence standard has been met; therefore, the lack of supervision allegation is found to be SUBSTANTIATED.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susie Fanning
LICENSING EVALUATOR NAME: Araceli Gibson
LICENSING EVALUATOR SIGNATURE:

DATE: 12/07/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/07/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 04-CC-20210915140310
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: SANTANDER, MARIA FAMILY CHILD CARE
FACILITY NUMBER: 153908907
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/07/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
12/07/2021
Section Cited
CCR
102417(a)
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Operation of a Family Child Care Home
(a) The licensee shall be present in the home and shall ensure that children in care are supervised at all times. When circumstances require the licensee to be temporarily absent from the home, the licensee shall arrange for a substitute adult to care for and supervise the children during his/her absence.
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Licensee has agreed to not leave children unsupervised in the home. Licensee has adequate seating available to transport children and will take the children with her if she needs to leave the home for pick up and drop off purposes to and from school.
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This requirement was not met as Licensee admitted to leaving children in the facility alone with another minor, and it was also determined she has left children home alone. This poses an immediate risk to the health and safety to children in care.
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Licensee has read and understands regulations reviewed with LPA Gibson.. Licensee has agreed to discontinue to transport children if she does not have adequate seating for transporting. .
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Susie Fanning
LICENSING EVALUATOR NAME: Araceli Gibson
LICENSING EVALUATOR SIGNATURE:

DATE: 12/07/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/07/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 04-CC-20210915140310
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: SANTANDER, MARIA FAMILY CHILD CARE
FACILITY NUMBER: 153908907
VISIT DATE: 12/07/2021
NARRATIVE
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Per Title 22, Division 12, Chapter 3, of the California Code of Regulations, a type A deficiency and a civil penalty is being cited. (see next page, 9909D) Licensee was provided a copy of appeal rights. An exit interview conducted with Licensee.

Upon receipt of a Type A violation, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. A copy of the Fact Sheet - Child Care Parent Notification Requirements and a copy of LIC 9224 was given to licensee. Notice of Site Inspection to be posted for 30 days.
SUPERVISORS NAME: Susie Fanning
LICENSING EVALUATOR NAME: Araceli Gibson
LICENSING EVALUATOR SIGNATURE:

DATE: 12/07/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/07/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3