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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153909025
Report Date: 04/22/2025
Date Signed: 04/22/2025 10:30:52 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/12/2025 and conducted by Evaluator Valentin Hernandez
COMPLAINT CONTROL NUMBER: 57-CC-20250312072529
FACILITY NAME:JIMENEZ-CASTANEDA, IRMA FAMILY CHILD CAREFACILITY NUMBER:
153909025
ADMINISTRATOR:JIMENEZ-CASTANEDA, IRMAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 366-1104
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93306
CAPACITY:14CENSUS: 4DATE:
04/22/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Irma Jimenez CastanedaTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Staff used inappropriate means to discipline a child

Staff forced a child to eat
INVESTIGATION FINDINGS:
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On April 22, 2024; Licensing Program Analyst (LPA) Valentin Hernandez and Licensing Program Manager (LPM) Cynthia Brannon conducted an inspection to provide licensee complaint investigation findings. LPA Valentin Hernandez is a certified Spanish interpreter and provided interpretation.

During this investigation, interviews were conducted. During the interviews, licensee admitted to forcing and using inappropriate actions to force the child to eat. Licensee utilized inappropriate methods, causing the child to cry.

Based upon LPA’s interviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED.

Continued on LIC 9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Valentin Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 57-CC-20250312072529
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: JIMENEZ-CASTANEDA, IRMA FAMILY CHILD CARE
FACILITY NUMBER: 153909025
VISIT DATE: 04/22/2025
NARRATIVE
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Licensee is receiving a Type A citation during today’s inspection. Upon receipt of this report and findings, licensee shall post and provide copies of the licensing report to parent/guardians of children in care and at the facility and to provide report to parents/guardians of children newly enrolled at the facility during the next 12 months.

Per California Code of Regulations Title 22, Division 12, Chapter 3, this deficiency is to be cited on the attached LIC 809D. Exit interview conducted with licensee, Irma Jimenez-Castaneda. The licensee was provided a copy of appeal rights (LIC 9058 12/15) and signature on this form acknowledges receipt of these rights.

A COPY OF THIS REPORT MUST REMAIN IN THE FACILITY FOR PUBLIC REVIEW.
NOTICE OF SITE VISIT FORM POSTED TO PARENT'S BOARD in presence of LPA Hernandez.

To order forms, etc. visit our website at www.ccld.ca.gov
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Valentin Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 57-CC-20250312072529
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: JIMENEZ-CASTANEDA, IRMA FAMILY CHILD CARE
FACILITY NUMBER: 153909025
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/22/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/22/2025
Section Cited
CCR
102423(a)(4)
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102423(a)(4) Personal Rights - To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including, but not limited to: interference with eating, sleeping or toileting; or withholding shelter,
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Licensee stated she will review the Children’s Personal Rights in Child Care video on CCLD website and provide updated protocol on how licensee will adhere to meeting children’s personal rights. Licensee’s protocol will be provided, in writing, to Fresno South Child Care Regional Office no later than April 28, 2025.
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clothing, medication or aids to physical functioning. Including, conduct which is inimical to the health, morals, welfare, or safety of either an individual in or receiving services from the facility or the people of this state. This requirement was not met as evidence from interview with licensee admitting to using inappropriate actions to force the child to eat. This poses an immediate personal rights, Health and Safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Valentin Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3