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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153910573
Report Date: 08/30/2024
Date Signed: 08/30/2024 03:44:45 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/29/2024 and conducted by Evaluator Scott Herring
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20240829101547
FACILITY NAME:JAMES, ROSIE FAMILY CHILD CAREFACILITY NUMBER:
153910573
ADMINISTRATOR:JAMES, ROSIEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 664-6953
CITY:BAKERSFIELDSTATE: CAZIP CODE:
93311
CAPACITY:14CENSUS: 2DATE:
08/30/2024
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Rosie JamesTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Provider and adult yells at daycare children.
Adult transporting daycare children without parents consent.
Adult did not provide a safe environment for daycare children.
INVESTIGATION FINDINGS:
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Licensing Program Analyst Jimenez and Licensing Program Manager Herring arrived to the licensed facility to deliver investigation findings regarding the aforementioned complaint allegations. The investigation consisted of a review of records, interviews with children and parents, and additional information that supports that the investigation findings. Investigation has determined through interviews with children and observations that licensee and her assistants elevated their tone to admonish children in a loud tone to the point of being verbally aggressive. Furthermore, it was determined that children were transported to parks, other residents and being made to walk from one place to another by the licensee and/or her assistant without parental consent. As a result, the preponderance of evidence standard has been met substantiating these allegations. Therefore, the above allegations are found to be SUBSTANTIATED. Please see 9099 C for Continuation
Substantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Alice Juarez
LICENSING EVALUATOR NAME: Scott Herring
LICENSING EVALUATOR SIGNATURE:

DATE: 08/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 57-CC-20240829101547
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: JAMES, ROSIE FAMILY CHILD CARE
FACILITY NUMBER: 153910573
VISIT DATE: 08/30/2024
NARRATIVE
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Per California Code of Regulations Title 22 Division 12 Chapter 3, the following deficiency is being issued(see LIC 9099-D).

LPA informed Licensee that this report dated 08/30/24 documents one Type A citations, which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA informed the Licensee that she needs to provide a copy of this licensing report dated 08/30/24 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

An exit interview was conducted with Rosie James. A copy of this report and Appeal Rights were provided and discussed with the licensee. Notice of Site Visit to be posted for 30 days.



Licensee indicated that as a result of the outcome of this investigation and the allegations brought forth against her, she is surrendering her license to the department effective 08-31-2024. Licensee is advised the the surrender of license does not preclude the department from initiating an administrative action for license revocation if there is sufficient cause to proceed forth.
SUPERVISORS NAME: Alice Juarez
LICENSING EVALUATOR NAME: Scott Herring
LICENSING EVALUATOR SIGNATURE:

DATE: 08/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 57-CC-20240829101547
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: JAMES, ROSIE FAMILY CHILD CARE
FACILITY NUMBER: 153910573
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/30/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/30/2024
Section Cited
CCR
102423(a)(1)(4)
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Each child receiving services from a family child care home shall have certain rights.....
(1) To be treated with dignity in his/her personal relationship with staff and other persons.(2)To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. (4) To be free from
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corporal ..... These requirements were note met as evidenced by: licensee and staff aggressively elevating their tone with children, Transporting children w/o parental consent and forcing children to walk on public streets and in going into homes with unknown adults that are present..
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Licensee surrendered her license effective 09/01/24 and agrees to cease unlicensed operation at the alternate unlicensed location effective immediately.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Alice Juarez
LICENSING EVALUATOR NAME: Scott Herring
LICENSING EVALUATOR SIGNATURE:

DATE: 08/30/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3