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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 153910694
Report Date: 08/13/2025
Date Signed: 08/13/2025 12:33:20 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/17/2025 and conducted by Evaluator Lady Cabrera
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20250617164021
FACILITY NAME:CEJA GONZALEZ, ADRIANA FAMILY CHILD CAREFACILITY NUMBER:
153910694
ADMINISTRATOR:CEJA GONZALEZ, ADRIANAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 371-9294
CITY:WASCOSTATE: CAZIP CODE:
93280
CAPACITY:14CENSUS: 4DATE:
08/13/2025
UNANNOUNCEDTIME BEGAN:
10:10 AM
MET WITH:Adriana Ceja GonzalezTIME COMPLETED:
12:31 PM
ALLEGATION(S):
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Child sustained injury while in care
Staff handle daycare children in a rough manner
INVESTIGATION FINDINGS:
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On 08/13/2025, Licensing Program Analyst (LPA) Lady Cabrera conducted an unannounced complaint inspection at the facility. The purpose of the inspection was to deliver the findings for the above listed complaint allegations. LPA met with Licensee Adriana Ceja Gonzalez and toured the facility.

Upon arrival at the facility, LPA observed the Licensee’s dog in the dining room, which is an accessible area to children in care. Child attempted to get close to the dog and the dog growled at the child. LPA requested Licensee to immediately remove the dog to prevent any incidents.

During the course of the investigation, LPA collected facility records and conducted interviews with Licensee, staff, parents and children. Per interviews, physical evidence, and records reviewed, Child sustained a bruised/mark injury on their right leg from the Licensee’s dog while in care. Civil penalty is being assessed.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 57-CC-20250617164021
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: CEJA GONZALEZ, ADRIANA FAMILY CHILD CARE
FACILITY NUMBER: 153910694
VISIT DATE: 08/13/2025
NARRATIVE
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During the investigation, LPA conducted interviews with Licensee, staff, parents, and day care children. Interviews revealed there was sufficient evidence to determine staff handle day care children in a rough manner. Licensee and staff denied the allegation.

Based upon observations, physical evidence, records reviewed, and information gathered through interviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED.

LPA Cabrera informed Licensee Adriana Ceja Gonzalez that this report dated 08/13/2025 documents one Type A citation which shall be posted for 30 consecutive days as there are immediate risks to the health, safety, or personal rights of children in care.

Also, LPA Cabrera informed the Licensee Adriana Ceja Gonzalez to provide a copy of this licensing report dated 08/13/2025 that documents any Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A copy of the Fact Sheet - Child Care Parent Notification Requirements and a copy of LIC 9224 Acknowledgement of Receipt of Licensing Reports was given to Licensee Adriana Ceja Gonzalez.

This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days. Appeal rights were provided to Licensee.

SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 57-CC-20250617164021
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: CEJA GONZALEZ, ADRIANA FAMILY CHILD CARE
FACILITY NUMBER: 153910694
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/14/2025
Section Cited
CCR
102423(a)(2)
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102423 Personal Rights(a)Each child receiving services from a family child care home shall have certain rights that shall not...(2)To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. This requirement was not met as evidenced by:
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Licensee will submit a written plan of keeping dog separate from day care children and will indicate what is the plan of supervision in case if her dog gets out.
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Based on records reviewed, physical evidence and interviews, child sustained injury from the Licensee’s dog while in care, which poses an immediate risk health, safety, or personal rights to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 6
Control Number 57-CC-20250617164021
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: CEJA GONZALEZ, ADRIANA FAMILY CHILD CARE
FACILITY NUMBER: 153910694
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/20/2025
Section Cited
CCR
102423(a)(1)
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102423 Personal Rights(a)Each child receiving services from a family child care home shall have certain rights that shall not... (1)To be treated with dignity in his/her personal relationship with staff and other persons.This requirement was not met as evidenced by:
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Licensee and staff will review 102423 Personal Rights and provide a written statement acknowledging that they read and understood the regulation by 08/20/2025. LPA provided a copy of the regulation.
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Based on interviews, it was determined there is sufficient evidence to determine that staff handle day care children in a rough manner, which poses a potential risk health, safety, or personal rights to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 09/24/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/17/2025 and conducted by Evaluator Lady Cabrera
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20250617164021

FACILITY NAME:CEJA GONZALEZ, ADRIANA FAMILY CHILD CAREFACILITY NUMBER:
153910694
ADMINISTRATOR:CEJA GONZALEZ, ADRIANAFACILITY TYPE:
810
ADDRESS:1757 SOLEDAD AVETELEPHONE:
(661) 371-9294
CITY:WASCOSTATE: CAZIP CODE:
93280
CAPACITY:14CENSUS: 4DATE:
08/13/2025
UNANNOUNCEDTIME BEGAN:
10:10 AM
MET WITH:Adriana Ceja GonzalezTIME COMPLETED:
12:31 PM
ALLEGATION(S):
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Staff speak inappropriately to daycare children
INVESTIGATION FINDINGS:
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On 08/13/2025, Licensing Program Analyst (LPA) Lady Cabrera conducted an unannounced complaint inspection at the facility. The purpose of the inspection was to deliver the finding for the above listed complaint allegation. LPA met with Licensee Adriana Ceja Gonzalez and toured the facility.

Investigation revealed Licensee used “bruscos,” which is a Spanish slang word for “playing rough.” Licensee and staff denied using “bruto,” which is a Spanish slang word for “stupid.” Licensee and staff denied using “tontos,” and “burros,” which are Spanish slang words for “dumb or dummies.” Slang words are words whose meanings are complex and may be used differently in different cultures and can come across as inappropriate. Based on interviews, it was determined there is insufficient evidence to determine that staff spoke to children inappropriately.

Although the above allegation may have happened or is valid, there is not a preponderance of evidence at this time to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 57-CC-20250617164021
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: CEJA GONZALEZ, ADRIANA FAMILY CHILD CARE
FACILITY NUMBER: 153910694
VISIT DATE: 08/13/2025
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency is cited.

An exit interview conducted with Licensee Adriana Ceja Gonzalez. A copy of this report and Appeal Rights were provided and discussed with Adriana Ceja Gonzalez. This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Lady Cabrera
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC9099 (FAS) - (06/04)
Page: 6 of 6